Re: [libreoffice-users] How to ask a question on Ask LibreOffice?

On Wed, 17 Feb 2021 11:36:34 -0500
John Kaufmann <kaufmann@nb.net> wrote:

> On 2021-02-17 10:22, Dave Howorth wrote:
> > On Wed, 17 Feb 2021 09:03:41 -0500 John Kaufmann wrote:  
> > > On 2021-02-17 04:06, sophi wrote:
> > >  
> > > > Just to let you know, we, at TDF, are working on replacing the Ask
> > > > forum by Discourse. We have had a test period with the members
> > > > regularly answering on Ask. If Discourse is not fully replacing a
> > > > Q&A forum, it is the most appropriate at the moment and we can
> > > > extend it to serve other purposes on the future. ...  
> > >
> > > Looks interesting, and seems to have potential to subsume also the
> > > mailing list system. (It needs to be integrated with a MTA, which
> > > it does not provide, but merging web and mailing list forums seems
> > > to be an explicit objective.) If so, that could solve the problem
> > > of which forum (AskLibO or mailing list) to use for a question. Is
> > > the intent to also migrate the mailing lists to Discourse?  
> >
> > I seriously hope not! Discourse works OK as a forum but the mailing
> > list side is very much a poor cousin. Far easier and better to use a
> > plain mailing list IME & IMHO.  
>
> I sympathize, Dave; I also like a mailing list or newsgroup. It
> sounds like you know Discourse and find the mailing list side
> wanting. But if Discourse is an attempt to serve in a single forum
> users comfortable in both media, it may at least /become/ a solution
> to the problem of a fragmented user knowledge base.

In my experience it becomes a way of forcing the email users to use the
web forum instead. The only purpose the email interface serves in
practice is notifying of web posts.

Even a bridge as Sophie suggests is likely to kill the mailing list
IMHO.

> I'm hopeful,
> -John

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