Re: [libreoffice-users] Downloads impossible and latest version of Firefox not recognized by captcha, connclusion: service level zero

The problem is can not be with LibreOffice in general - if it was, this
list would be aflame with complaints.

I have been downloading MSI's since the very first Libreoffice release,
and have never had a problem.

Maybe you are being directed to a mirror that has bad MSI files?

Another likely culprit is either an Antivirus program or a firewall or
other security filtering device interfering with the download.

But the fact is, if the MSI's hosted on the download mirrors were bad, I
wouldn't be installing 5.2.2 on our workstations here right now.

I repeat, I have NEVER had a bad MSI, and the same goes for most of the
people here.


On 10/9/2016 12:23 PM, Jurriaan Nijkerk <info@jurnijkerk.com> wrote:
> Hi there,
>
> I'd like to file serious complaints about Libre Office.
>
> A. The downloads
>   We've been users for several years of Open Office. When Libre Office 
> started as a fork, we decided it was a wise thing to go on with Libre 
> Office. We don't had any complaint about it until version 5.1.5 It 
> was'nt possible to download a proper MSI file. We tried different 
> mirrors, like Nluug.nl, Ut.twente.nl, mirrors.supportex.net and 
> tu.chemnitz.de . All downloads were corrupted.
>
> We tried this with machines from two private networks, about  6 laptops 
> and 4 workstations. With Vista 32 , win7 32 and 64, with win10 32 and 64.
>
> After this we tried 5.2.2 with the same result.: statements like "this 
> is not a valid msi file", corrut installation file  or an halfway cut 
> off installationprocedure. We tried to upgrade five times since the 
> release of 5.2.2 on juli 28.
>
> We asked for help, the aswers came: Something like "you don't have the 
> appropiate drivers or maybe an update of Win10 or bullshit like that.
>
> So  we installed version 5.1.4.2 again, a version  without those 
> kindergartenbugs.
>
> We're not the only people who experienced the bug, there are more who 
> have encountered this one.
>
> B.
> The community login.
> I tried again to log in on the Q and A site of the community. And then, 
> the captcha widget didn't work. The program told us to use an updated 
> browser. Very intelligent, maybe someone can tell me where to get a 
> newer version of Firefox 49.0.1 ?
>
> My question is: How about quality control? Because if all stays the same 
> we, and without any doubt a lot other users, will look for an alternative.
>
> Imho, it would  be a shame if this doesn't change. There's a lot of 
> volontary work done, done by the people of the community, wich will go 
> through the drain. I would call this respectless...
>
>
> grtz,


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