[libreoffice-users] Re: Support options

On 01/15/2015 12:07 PM, dave boland wrote:
> The problem with gmane.org is that I can't seem to append to a thread.
> I can follow the thread, so it is somewhat helpful.

What are you using to access gmane?  It probably relates more to what 
you are using to access gmane than gmane itself.

I use Thunderbird. Once I subscribe to a group on gmane it asks me how 
many messages to download and marks the remaining as read.  Once 
downloaded I can choose what I want to view, all msgs, just unread msgs 
or threads with unread msgs, plus some others I don't use. If I want to 
respond to a msg I can choose "followup" which sends the reply to the 
group or "replY" which sends it to the message's author.

> What is easy and convenient?  I thought I answered that.  Quick to do,
> no reistration, no passwords, able to see the appends in a thred like
> newsgroups do, the abbility to append to a thread.  I have lost track of
> all the user id's and passwords for support web sites.  I just won't use
> them any longer.

I think gmane with the right reader will do all of these.

> So if the LO team can make facebook easy to find relevant info, quick to
> use, intuitive, no passwords or registration, then go for it. If on the
> other hand they are just following the latest thing, then forget it.  In
> the end, the support solution needs to fit the users needs, not just be
> cool.

I agree.  If facebook and twitter where the only options I would be far 
out of date with what is happening with LO.

Regards,  Jim

> Dave,
>
> On Thu, Jan 15, 2015, at 02:44 AM, Charles-H. Schulz wrote:
> > -----BEGIN PGP SIGNED MESSAGE-----
> > Hash: SHA1
> >
> > Hi,
> >
> > Le Thu, 15 Jan 2015 03:40:03 +0000,
> > jonathon <toki.kantoor@gmail.com> a écrit :
> >
> > > -----BEGIN PGP SIGNED MESSAGE-----
> > > Hash: SHA1
> > >
> > > On 14/01/15 21:49, dave boland wrote:
> > >
> > > > Can't we find a way to offer support that is easy and convenient?
> > >
> > > What do you consider to be _easy_ and _convenient_?
> > >
> > > > that new groups are considered old fashioned, but they work very
> > > > well,
> > >
> > > If "new groups" is a typo for newsgroups, then gmane.org is what you
> > > are looking for.
> > >
> > > If "new groups" means something else, then clarify what is meant.
> >
> > Just to be abundantly clear: this list alongside other lists of
> > LibreOffice.org are available as newsgroups on gmane.org
> >
> > Best,
> >
> > - --
> > Charles-H. Schulz
> > Co-founder, The Document Foundation,
> > Kurfürstendamm 188, 10707 Berlin
> > Gemeinnützige rechtsfähige Stiftung des bürgerlichen Rechts
> > Legal details: http://www.documentfoundation.org/imprint
> > Mobile Number: +33 (0)6 98 65 54 24.
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> >
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