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I may have forgotten to mention that I have OpenOffice 4.0.x and
LibreOffice 4.1.x on the same computers.

That may me an issue, I'm thinking now.

I've set up a couple of users as a test case- one with OpenOffice
4.0.x only, and one with LibreOffice 4.1.x only.

And I also should have mentioned that the source of the programs is
from and, from the tar.gz of deb files,
installed with dpkg -i without complaints.

WRT using another distro, yes, I am looking into that.  Like I said,
Cinnamon and Mate (Mint) gave us troubles WRT stability.  Cinnamon
especially was crashing every couple of days on a user with lots of
windows.  XFCE Desktop is one I've been using myself as primary for a
while- it seems solid, so we might go with that, though it'll look
different and have menus in different places.  In particular, the
Debian wheezy XFCE has been very solid for me on various laptops,
running from USB3 stick, etc.  , so I'm thinking I may try a couple of
people on that once I've got a clean replicable install that has most
of the expected icons in the right places..

No need to be sorry- they are good questions, and people who think
they can get a quick solution without some back and forth are fooling

On Thu, Jan 23, 2014 at 2:24 AM, Tom Davies <> wrote:
Hi :)
On 1 or 2 machines can you try downloading and using 4.0.6 instead of
4.1.?.  (Hopefully 4.1.4. or 4.1.3 right? NOT 4.1.2 or earlier?).  On
another machine or 2 can you try using Apache OpenOffice?  Ideal would
be if you could try out both for yourself on your own machine or a
machine you use to test-drive stuff before rolling it out to all
machines.  I take it you deal with an office with quite a few machines
(perhaps even separated geographically)?

Apparently it really helps if you can also have a normal-user act as
guinea-pig for each case to see how well 4.0.6 or AOO cope with normal
daily usage for a day or so.  Ideal candidates are
1.  people who always struggle with any system.  The extra attention
from you might result in them picking up useful tips&tricks about
unrelated issues.
2.  people who are technically quite competent.  They may be able to
help-out neighbouring colleagues with sundry issues later
People in between the extremes can be useful but just not quite so
much.  It doesn't really matter who you pick as long as they can give
you some sort of feedback.

The odd thing here is that we are not getting reports of anything
similar happening with other distros using a Gnome 2(ish) DE.  That is
not to say it's not happening elsewhere too but its just odd to not
hear about it from elsewhere yet.  There are people on this list using
similar set-ups and are not shy of grumbling (and finding a cure even
as they grumble).

Since you are not using the Unity Interface have you considered
starting to move to a different distro?  Perhaps in the same family?
Perhaps Mint?  Most distros are fairly happy to work with 2 or 3
different DEs but Ubuntu seems focused on Unity at the moment.

So, a couple of different things to try but no actual answer :(
Sorry chap!
Regards from
Tom :)

On 23 January 2014 05:02, Tony Godshall <> wrote:
10.04 LTS is lucid. We never went to gnome 3 since it broke too many
workflows. We looked at cinnamon and mate and they made our workstations
unstable. It's weird that an application could disrupt the ui as much as
we're seeing. Our users are used to their workstations staying up for
months and installing libre office has been much more disruptive than a
simple application install should have been.
On Jan 21, 2014 6:53 PM, "Jay Lozier" <> wrote:

On 01/21/2014 07:00 PM, Tony Godshall wrote:

This seems to be directly correlated to the install of LibreOffice 4.1.

OS is Ubuntu Linux 10.04 LTS 32-bit.  Hardware varies- mostly AMD64
dual-core E350 and E450.

I'm trying to confirm other issues- users have reported it's happens
more when using toolbar things like color background of cell to

I've confirmed panels going away and panels going transparent.

Some users have figured out that they can choose Log Out and then just
cancel and get their environment back.  Clicking Log Out is a
challenge but doable when the panel disappears- tooltips show where
the buttons are.

I've also found out that I can ssh in, su - to the user, kill
gnome-panel, and then relaunch it, and that also restores their
desktop to function.


This is Gnome 2 on Maverick? I am not sure if anyone here knows enough
about gnome-panel to answer you.

Have you tried the Ubuntu or Gnome forums?

Jay Lozier

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Best Regards.
This is unedited.

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