Re: [libreoffice-users] Re: Password protected documents in 4.1 - error messages

Hi :)
To "start the ball rolling" you could just post a quick bug-report without going through much of 
the guide there.  It's not much different from posting an email.  

You need a sensible subject-line that gives a VERY brief idea of what the actual problem is.  The 
Users List can cope with appalling subject-lines such as "Problem with LibreOffice on my machine", 
which is long and fails to tell us anything at all.  However for a bug report you really need 
something better.  Perhaps "General input/output error with 4.1.0" or something.  Also keep the 
contents of the message as on-point as possible too.  

Then later on you can return with extra "strace" reports or whatnot and add them to your report, 
again in much the same way as you can reply to your own messages in the threads in the emailing 
list.  It helps to do that quite quickly to try to make sure that any QA staff have as much info as 
you reasonably can to save them from having to add a new message saying "Needs more info".  If you 
really do needs help producing the t4echie info they want then they are probably really helpful 
with that but it's best to avoid taking up too much of their time, if possible.  

Actually that does bring up the point about Marc's email earlier.  Many people here could easily 
help with QA because there are a lot of reportrs that need the same type of help as each other so 
you can copy&paste similar responses and gradually learn yor way in.  Also there are many tasks 
that really don't need any technical skill at all.  Any little bit that anyone can do, especially 
regularly, even if it's an hour/week or something, would be a huge help.  
Regards from
Tom :)  







> ________________________________
> From: sun shine <phaedrusv@gmail.com>
> To: "users@global.libreoffice.org" <Users@global.libreoffice.org> 
> Cc: Tom Davies <tomdavies04@yahoo.co.uk> 
> Sent: Tuesday, 30 July 2013, 7:45
> Subject: Re: [libreoffice-users] Re: Password protected documents in 4.1 - error messages
>
>
>
> Hello Tom
>
> Thanks for the link - when I have the time during the day I'll
      look into that.
> These were files on my own drive - not networked - and files
      originally created with LibO.
> Cheers
>
>
> On 30/07/13 00:37, Tom Davies wrote:
>
> Hi :)  
> > This might help you post a bug-report
> > https://wiki.documentfoundation.org/BugReport
> >
> >
> > Just out of curiosity, did you get the "General input/output error" when dealing with files on 
> > the network shares or on your local machine?
> > Regards from 
> >
> > Tom :)  
> >
> >
> >
> >
> >
> >
> > > ________________________________
> > > From: sun shine <phaedrusv@gmail.com>
> > > To: "users@global.libreoffice.org" <Users@global.libreoffice.org> 
> > > Sent: Monday, 29 July 2013, 21:07
> > > Subject: [libreoffice-users] Re: Password protected documents in 4.1 - error messages
> > >
> > >
> > > On 29/07/13 20:12, sun shine wrote:
> > > > On 29/07/13 20:03, sun shine wrote:
> > > > > Hi list
> > > > >
> > > > > I've recently installed 4.1 for a Deb system,
                  and I am unable to open password protected writer
                  documents written in earlier versions of LibO.
> > > > > I've double-checked the password, even typed
                  it in plain text and copied it over, and it still
                  throws back an incorrect password message.
> > > > > Has anyone else found this?
> > > > >
> > > > > Has anyone figured a workaround?
> > > > >
> > > > > Thanks
> > > >
> > > > Actually - this seems to be a larger issue, at
                  least on my machine: I have attempted to create a
                  document and then to save it with a password and it
                  throws back this error message:
> > > > Error saving the document Untitled1:
> > > > General Error.
> > > > General input/output error.
> > > >
> > > > I suspect therefore, that there is something
                  wrong with the broader security related issues of
                  passwords and 4.1
> > > > Can anyone else confirm this please?
> > > >
> > > > Cheers
> > >
> > > Sorry to keep replying to my own email - I have just
                  installed 4.0.4 and I cannot reproduce either of the
                  errors - this is therefore a 4.1 specific bug.  How
                  would I report it?
> > >
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