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Hi :)
That point keeps coming up but it best said the other way around
80% of MSO almost never gets used.

Then split the remaining 20% up between different sorts of users.  Most people only use the Save 
button, Bold, Centre, Underline, copy&paste errr that's about it.  Oh, receive email and reply.  
More advanced users insert pictures or graphics or go the other way into using spreadsheets and/or 
maybe know how to start a fresh new email.   So even of that 20% there is a lot of stuff that 
people don't use or even know about.  It's just that within that 20% some people use some and 
others use different bits.  That still leaves 80% almost untouched by anyone.  

The way this is generally talked about is that everyone uses different things and so if you take 
enough people you find that there is an even spread of all parts being used by a roughly equal 
percentage of people.  However that is NOT what we are seeing.  Think about it this way instead, 
how many people do you know of that don't know how to make something bold?  Almost everyone knows 
that, right?  They might manage to fluff it badly but at least they can manage that much.  Now, how 
many can switch from left to right or fully justified?  Not so many.  Quite a lot of people don't 
even know what you are talking about or think it looks too strange or 'different' (or cool).  How 
many people know how to mail-merge?  Not as many as know how to use bold!!

Regards from 
Tom :)  






________________________________
From: Virgil Arrington <cuyfalls@hotmail.com>
To: Doug <dmcgarrett@optonline.net>; users@global.libreoffice.org 
Sent: Saturday, 8 June 2013, 13:44
Subject: Re: [libreoffice-users] CNET is claiming the best free MSO alternative is not LO


Jay provided a great response to this thread, but it appears as if he fell 
into the trap of hitting "reply" instead of "reply all," so only I got the 
benefit of his response. I'm copying it below.

Jay wrote:

My understanding of the original XEROX research is that is for desktop GUI
there is a narrow range of options and criteria to implement a good
interface. What I always understood is that because the why humans
interact with the surroundings and basic physiology of arms, shoulders,
hands, etc. the WIMP based GUIs with menus, icons, windows, and a mouse
are the most practical interfaces. The XEROX conclusions, IMHO, are still
valid today. So the GUI (app or OS) should be very similar. Learning any
"XEROX" style GUI is fairly easy for most users because it feels right.

MS seemed to ignore the XEROX research with the Ribbon and the criticism
of W8 indicates they ignored the research again. I read MS was concerned
with the complexity of the menus in MSO and the fact that most users only
used a fraction of the available commands. Two logic flaws: complex
software will cause complex menus and most users probably only need to use
a fraction of commands. However different users will use a different
combination of commands.
-- 
Jay Lozier
jslozier@gmail.com


As I think about software evolution, there was little consistency back in 
the DOS days. For example, Wordstar had its Ctrl-key combinations that were 
hard to learn but, once learned, made touch typists *very* proficient. 
WordPerfect preferred the Function key commands.

When Windows came out, it was not immediately embraced. DOS was fast, lean 
and light. I recall working very efficiently on a computer with a 10 mg. 
hard drive with plenty of room to spare.

One of the Windows selling points was that all of the programs could have a 
consistent UI. All programs followed the same basic menu structure (File, 
Edit, Format, Tools, etc.). While each program had its own quirks (page 
layout under "File"?), the general consistency of menus made programs 
relatively easy to figure out.

Users knew that everything could be found *somewhere* in the menu. Yes, more 
complex commands may be deeply buried, but that was the nature of the beast. 
More often-used commands could be attached to icons streamlining the 
process. But, the icon toolbars, while quick and easy, were never intended 
to *replace* the menu structure, just supplement it. Toolbars are, by their 
nature, very much subject to user preferences. When installing LO, I 
immediately customize the toolbars to eliminate icons I never use. That's 
okay, because I know *everything* is in the menu structure.

It appears that, with the ribbon, MS has tried to combine the menus and 
icons into one structure. But, for me at least, MS has abandoned the very 
logical and consistent menu structure that gave Windows its advantage over 
the inconsistent UIs of DOS.

(And, Doug, I have tried to load PC-Write onto my computer, but it won't run 
on a 64-bit computer. *sigh*)

Virgil

-----Original Message----- 
From: Doug
Sent: Friday, June 07, 2013 8:39 PM
To: users@global.libreoffice.org
Subject: Re: [libreoffice-users] CNET is claiming the best free MSO 
alternative is not LO

On 06/07/2013 08:10 PM, Virgil Arrington wrote:
This has been fascinating reading all of the opinions about user
interfaces and the dreaded ribbon.
/snip/
I've been playing recently with WriteMonkey, a markdown text editor, and
I must confess, I like the UI with absolutely no toolbars or ribbons;
just keystroke combinations and some basic menus. Works for me.

Virgil

Sounds like you should find a copy of WordStar!

--doug

-- 
Blessed are the peacemakers..for they shall be shot at from both sides.
--A.M.Greeley

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