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On Aug 8, 2012, at 1:39 PM, Gordon Burgess-Parker wrote:

The problem doesn't seem to be so much with management not wanting to change - it seems to be 
with fear of the IT dept. 

There are very sound reasons that businesses are conservative.  Businesses don't like change 
because change costs money.  You don't argue for change by saying something is "just as good" or 
"not as bad as you think."  You must argue that change is BETTER than not changing and will 
ultimate increase productivity, which increases profits.

The difference in cost of the initial license, when considered from the full 
deployment/productivity calculation of an IT manager, is often not the deciding factor.  The 
primary cost of changing software is not the license, but installation, configuration, training, 
and lost productivity during conversion.  If you put all of this on a balance sheet for a company 
that is currently using MS Office, the cost of "upgrading" the existing software is often much 
lower than the cost of changing new software, even when that new standard has a free license.  


Tod Hopkins
Hillmann & Carr Inc.

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