Re: [libreoffice-users] Re: Can't install LibreOffice

On Tue, 2012-03-13 at 12:50 -0700, NoOp wrote:
> On 03/13/2012 04:36 AM, manderson wrote:
> > NoOp wrote:
> >  
> > Looks like you've run into these:
> > <https://www.libreoffice.org/bugzilla/show_bug.cgi?id=46111>
> > [install incorrectly claims LibreOffice/Quickstarter is running and aborts]
> >
> > That bug has been marked as a duplicate of this one:
> > <https://www.libreoffice.org/bugzilla/show_bug.cgi?id=36677>
> > [Uninstall Problems with MSI on Windows 7 64bit]
> >
> >
> >
> > But i get this problem with a virgin install - never OO and first time for
> > LO.  
> >
> > I tried 3.4.5 and got the same problem.
> ...
>
> OK, and the following is in reference to your previous:
> ====
> LO3.5 installs without any problems on my home mchine. I am trying to
> install LO3.5 on my work machine.
>
> I'm runnig Windows XP Pro SP3 at work.
> ====
>
> I've have multiple versions of OpenOffice.org and LibreOffice installed
> together on two WinXP Pro SP3's - both with Avast! AV running & I've not
> run into the issue. So hopefully I can compare with those & help.
>
> Can you please verify that you have Administrative rights on the WinXP
> machine at work? See:
> https://www.libreoffice.org/bugzilla/show_bug.cgi?id=36677#c1
>
> If you are comfortable in opening the Windows Registry editor, can you
> please do the following and let us know the result?
>
> 1. Start|Run|regedit
> 2. Click on HKEY_LOCAL_MACHINE/SOFTWARE/ and scroll down to
> HKEY_LOCAL_MACHINE/SOFTWARE/LibreOffice - click and see if you have this
> entry 'QuickStarterInstalled' and Data value of '1'.
> 3. It is possible that an admin previously had tried to perform a silent
> install and failed, so also please check to see if you have an entry for
> Openoffice.org at HKEY_LOCAL_MACHINE/SOFTWARE/
> (HKEY_LOCAL_MACHINE/SOFTWARE/OpenOffice.org). If so, please click on
> that and see if you have the QuickStarterInstalled entry and Data value
> of '1' as well.
>
> Don't do anything in the registry (yet), just report back on what you've
> found. Thanks.

     If I remember correctly, here was some advice on installing either
LO or OOo on Windows:
1.) Physically disconnect from the Internet(shut down access to modem).
2.) Log in an Administrator account.
3.) Shut down anti-virus program.
4.) Install LO or OOo.
5.) Start your anti-virus program.
6.) Log in as user
7.) Connect to the Internet again.
     I don't know if this would solve some of the problems, but the
remarks of one person having problems that an anti-virus program was
running.

--Dan


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