Re: [libreoffice-users] Re: Can't install LibreOffice

Hi :)
I am not sure what antivirus Frank uses but i do remember him mentioning that he had solved the 
problem on his machine.  I'm not sure how he solved it.  He doesn't have an 
on-all-the-time-broadband connection and doesn't have much time to stop and chat when he is 
connected but he did say a big thanks to everyone that had posted helpful answers.  

I'm not sure if his message reached the list or if i was meant to forwards it to the list.  Anyway, 
a big thanks to all for solving it :)
Regards from
Tom :)


--- On Tue, 13/3/12, NoOp <glgxg@sbcglobal.net> wrote:

From: NoOp <glgxg@sbcglobal.net>
Subject: [libreoffice-users] Re: Can't install LibreOffice
To: users@global.libreoffice.org
Date: Tuesday, 13 March, 2012, 21:15

On 03/13/2012 01:28 PM, Dan Lewis wrote:
> On Tue, 2012-03-13 at 12:50 -0700, NoOp wrote:
...
> > I've have multiple versions of OpenOffice.org and LibreOffice installed
> > together on two WinXP Pro SP3's - both with Avast! AV running & I've not
> > run into the issue. So hopefully I can compare with those & help.
> >
> > Can you please verify that you have Administrative rights on the WinXP
> > machine at work? See:
> > https://www.libreoffice.org/bugzilla/show_bug.cgi?id=36677#c1
> >
> > If you are comfortable in opening the Windows Registry editor, can you
> > please do the following and let us know the result?
> >
> > 1. Start|Run|regedit
> > 2. Click on HKEY_LOCAL_MACHINE/SOFTWARE/ and scroll down to
> > HKEY_LOCAL_MACHINE/SOFTWARE/LibreOffice - click and see if you have this
> > entry 'QuickStarterInstalled' and Data value of '1'.
> > 3. It is possible that an admin previously had tried to perform a silent
> > install and failed, so also please check to see if you have an entry for
> > Openoffice.org at HKEY_LOCAL_MACHINE/SOFTWARE/
> > (HKEY_LOCAL_MACHINE/SOFTWARE/OpenOffice.org). If so, please click on
> > that and see if you have the QuickStarterInstalled entry and Data value
> > of '1' as well.
> >
> > Don't do anything in the registry (yet), just report back on what you've
> > found. Thanks.
>
>       If I remember correctly, here was some advice on installing either
> LO or OOo on Windows:
> 1.) Physically disconnect from the Internet(shut down access to modem).
> 2.) Log in an Administrator account.
> 3.) Shut down anti-virus program.
> 4.) Install LO or OOo.
> 5.) Start your anti-virus program.
> 6.) Log in as user
> 7.) Connect to the Internet again.
>       I don't know if this would solve some of the problems, but the
> remarks of one person having problems that an anti-virus program was
> running.
>
> --Dan

Yes. It was manderson:

"Grasping at straws. I use Avira Free at home and Avast Free at work. Frank,
what do you use?"

That is why I mentioned that I have Avast AV installed and working on
both of those machines (they are running in VMWare VM's).




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