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     If you have LO 3.4 installed on Windows, you have a Quickstarter in
the system tray next to the computer clock. You need to exit it before
installing LO or OOo.


On Thu, 2012-03-08 at 12:11 -0800, Judy Smith wrote:
I don't have OpenOffice installed and I am getting the exact same downloading problem.  I 
currently have only LO 3.4 installed.

From: Tom Davies <>
Sent: Thursday, March 8, 2012 12:03 PM
Subject: Re: [libreoffice-users] Can't install LibreOffice

Hi :)
Where the error message says "LibreOffice" just replace the with "OpenOffice".  They are still 
extremely similar even tho LibreOffice is far more developed.  If you want to keep OpenOffice on 
your system then this guide might help

You can turn off the OpenOffice quick-starter by opening OpenOffice and go to 
Tools - Options - Memory
Then untick the relevant option at the bottom of that screen.  I'm not sure if you have to 
reboot the machine at that point to make it take effect.  You have to have OpenOffice closed to 
install LibreOffice at all.  It's best to use the guide i just linked to so that you have both 
on your system so that you can go bck to the old one if LO is not quite right.  Actually the 
3.5.0 has been a bit problematic so it might be worth finding the 3.4.5 instead.  The 3.5.1 
should fix most of the problems.  
Regards from
Tom :)

--- On Thu, 8/3/12, Frank Bonar <> wrote:

From: Frank Bonar <>
Subject: [libreoffice-users] Can't install LibreOffice
Date: Thursday, 8 March, 2012, 19:43

I have downloaded LibO_3.5.0_Win_x86_install_multi(2).msi, but installation fails.

After I give User Account Control permission to install, the Install Wizard opens, showing a 
progress bar, and saying installation may take several minutes.   The progress bar remains 
blank, and a dialog box opens, saying "Please exit LibreOffice 3.5 and the LibreOffice 
Quickstarter before you continue...."

As LibreOffice is not yet installed, I am at a loss to know how to proceed.   If I simply wait, 
nothing happens;  if I close the dialog box, the Install Wizard quits, saying my installation 
has not been changed.

Help, please!

(I am running Vista Home Premium, and I have Open Office installed, in case this gives a clue.)

Frank Bonar
6 Hawtrey Drive, Ruislip, Middx. HA4 8QW
Tel. 01895 634144

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