Re: [libreoffice-users] Mail merge doesn't send e-mails

This sounds to me like an e-mail processing issue; not an LO problem.

What exactly is the evidence that some of the e-mails are not sent?
How large is the document that you are trying to send?
What is your e-mail environment? Your client? Your messaging server?
What is your antivirus environment? Are you in control of it?

In my humble experience, mass mailings (5 might be interpreted as "mass"  
depending on the antivirus / antispam enviroment) are very fragile.  
Attachments (your document) can be unexpectedly bulky and trigger ISP  
traffic limits.  The slightest syntax error in the list(s) of recipients  
can make it appear that the entire mailing went wrong.

I don't propose to troubleshoot an e-mail / server problem in this forum.  
I'm trying to see on which side of the fence your issue may be hiding.

Good luck,
David

On Sun, 20 Nov 2011 02:52:40 -0800, annedonnelly <anne@annedonnelly.co.uk>  
wrote:

> Using LibreOffice 3.4.4 OOO340m1 (Build:402) on Windows 7 Home Premium  
> SP1
>
> I use Writer to mail merge from a .CSV file and send the results via  
> e-mail
> (I have been doing this successfully using OO Writer on Windows XP for a
> number of years). The input file has only 5 records. The records are  
> merged
> successfully but not all e-mails are sent.
>
> The e-mail status dialog will say 2 of 5 e-mails sent. 0 e-mails not  
> sent.
> No errors are reported.
>
> If I edit the input file to remove the two records which were successful  
> and
> merge again I may be able to send another message successfully.  
> Eventually
> after repeated tries I can send all the messages.
>
> I have a number of input files (all with 5 records) and the problem  
> happens
> with each. Sometimes 1 message is sent, sometimes 4. I've never been  
> able to
> send all 5 at the first attempt.
>
> Any ideas what is happening? Is there a log file generated anywhere? It  
> is
> taking so long to mail merge these e-mails that it would be quicker to  
> send
> them manually!
>
> Thanks
>
> Anne

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