[libreoffice-users] RE: Mail merge doesn't send e-mails

Thanks David.

 

There's no e-mail client involved. The e-mail is being sent direct from
Writer using server details setup in Tools -> Options -> Writer ->Mail Merge
E-mail.

 

The e-mail itself is plain text and only a few lines so should be only a few
Kb. There are no attachments sent.

 

The Mail Merge dialog shows
(http://www.annedonnelly.co.uk/images/MailMergeStatus.jpg) 2 messages sent
successfully, but no error reports from the other 3. From my experience with
OO Writer I would have expected some status for the other 3 addresses. In
fact, the send process completed so quickly that I don't think any attempt
was made to send the other 3 messages.

 

I'm not planning to debug this. I hoped that someone had seen it before and
had a solution. I need a fairly reliable mail merge solution, but it doesn't
need to be LO. I'll be looking for other tools if this doesn't work.

 

Thanks

 

Anne

 

From: David S. Crampton [via Document Foundation Mail Archive]
[mailto:ml-node+s969070n3522733h46@n3.nabble.com] 
Sent: 20 November 2011 15:09
To: annedonnelly
Subject: Re: Mail merge doesn't send e-mails

 

This sounds to me like an e-mail processing issue; not an LO problem. 

What exactly is the evidence that some of the e-mails are not sent? 
How large is the document that you are trying to send? 
What is your e-mail environment? Your client? Your messaging server? 
What is your antivirus environment? Are you in control of it? 

In my humble experience, mass mailings (5 might be interpreted as "mass"   
depending on the antivirus / antispam enviroment) are very fragile.   
Attachments (your document) can be unexpectedly bulky and trigger ISP   
traffic limits.  The slightest syntax error in the list(s) of recipients   
can make it appear that the entire mailing went wrong. 

I don't propose to troubleshoot an e-mail / server problem in this forum.   
I'm trying to see on which side of the fence your issue may be hiding. 

Good luck, 
David 

On Sun, 20 Nov 2011 02:52:40 -0800, annedonnelly <[hidden email]>   
wrote: 


> Using LibreOffice 3.4.4 OOO340m1 (Build:402) on Windows 7 Home Premium   
> SP1 
>
> I use Writer to mail merge from a .CSV file and send the results via   
> e-mail 
> (I have been doing this successfully using OO Writer on Windows XP for a 
> number of years). The input file has only 5 records. The records are   
> merged 
> successfully but not all e-mails are sent. 
>
> The e-mail status dialog will say 2 of 5 e-mails sent. 0 e-mails not   
> sent. 
> No errors are reported. 
>
> If I edit the input file to remove the two records which were successful

> and 
> merge again I may be able to send another message successfully.   
> Eventually 
> after repeated tries I can send all the messages. 
>
> I have a number of input files (all with 5 records) and the problem   
> happens 
> with each. Sometimes 1 message is sent, sometimes 4. I've never been   
> able to 
> send all 5 at the first attempt. 
>
> Any ideas what is happening? Is there a log file generated anywhere? It   
> is 
> taking so long to mail merge these e-mails that it would be quicker to   
> send 
> them manually! 
>
> Thanks 
>
> Anne 


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