On 2011-01-30 5:21 PM, James Wilde wrote:
I hope there's a good reason why unsubscribers are told to send a
message to users+help instead of instead of users+unsubscribe. But
at least Phil should have got a message back that he can read.
I argued against this decision when it was made.
The vast majority of people who will click on that link to get
instructions, want to unsubscribe, not read all of the other instructions.
Each list should have TWO links - one, to actually send the unsubscribe
message, and then the second, to get ADDITIONAL instructions if desired.
Requiring people to first get instructions just creates confusion and
dramatically increases the number of 'ubsubscribe me now!' complaints to
the list.
--
Best regards,
Charles
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