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+1

the extra link in case they have troubles with unsubscribing is also useful tho, 
as Charles said.


Regards from
Tom :)


________________________________
From: Marc Paré <marc@marcpare.com>
To: users@libreoffice.org
Sent: Mon, 31 January, 2011 15:35:29
Subject: [libreoffice-users] Re: Unsubscribe

Le 2011-01-31 10:16, Charles Marcus a écrit :
On 2011-01-30 5:21 PM, James Wilde wrote:
I hope there's a good reason why unsubscribers are told to send a
message to users+help instead of instead of users+unsubscribe.  But
at least Phil should have got a message back that he can read.

I argued against this decision when it was made.

The vast majority of people who will click on that link to get
instructions, want to unsubscribe, not read all of the other instructions.

Each list should have TWO links - one, to actually send the unsubscribe
message, and then the second, to get ADDITIONAL instructions if desired.

Requiring people to first get instructions just creates confusion and
dramatically increases the number of 'ubsubscribe me now!' complaints to
the list.


I also agree.

When I had originally documented the "Get Involved" section of the website 
(pre-David website), one of lines that I had gotten the most off-line "thank 
you" was the line that I had added:

Unsubscribe: users+unsubscribe@libreoffice.org

I had added this for each of the mailists (with the appropriate mailist group of 
course). I received many off-line emails thanking me for adding these lines as 
they apparently said that this had been a longstanding request on the OOo 
mailists which just seemed to be ignored for no apparent reason.

When people want to unsubscribe they are no longer interested in receiving 
messages, so we should give them as direct as possible way to unsubscribe. A 
simple link to a mailto: is all they want.

Cheers

Marc


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Unsubscribe instructions: E-mail to users+help@libreoffice.org
List archive: http://listarchives.libreoffice.org/www/users/
*** All posts to this list are publicly archived for eternity ***

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