[libreoffice-marketing] Working with RedMine

Hello,

As discussed during the Marketing Strategy Workshop, we would like to 
draw on the Design team experience and move most of (many at least) of 
our activities on RedMine (1). We already have a space there (2), mostly 
populated by the issue tracker. Remember, since several months, RedMine 
handles every issue that is not related to the LibreOffice code so teams 
like marketing, design, website, etc. already work there.

** Experiment goals:
To improve efficiency for the marketing team, connect easily with other 
teams, have a more practical set of tools. The Design Team has now fully 
transitioned to RedMine, including its wiki, and is seeing a real 
productivity boost (3) .

** Rationale and experiment specifics

1. Public Marketing List ShutDown
The marketing list carries little of our current workflow; in fact, most 
of it has gone to the RedMine issue tracker already. On top of this, the 
marketing list is not read by most of the people concerned by marketing 
activities, namely the native-lang projects worldwide. PR coordination 
happens on the private list and to a lesser extent on IRC for meetings. 
The marketing list, just like any list, requires administration work, 
i.e. moderation. There's a lot of spam arriving, usually in waves, and 
it requires the approval or refusal of incoming mails (spam, 
unsubscribed posters, etc.)

The suggestion for the experiment is to stop using the public marketing 
list completely for one month, and to rely on the Issue tracker of 
RedMine meanwhile. The main idea here is to move our activities entirely 
to a task-based workflow for the team. PR announcements coordination can 
continue to be handled via the private list and IRC for meetings (note 
that RedMine can have private spaces and subprojects); anything else, 
such as discussions, would happen on the discuss list and for 
cross-project awareness on the project mailing list.

RedMine has the ability to embed forums, that look a lot like issue 
tracker posts. It is an option worth considering in the future, but at 
the moment I suggest we do without it.


2. New Wiki

I am personally not entirely sold on this one, but we are in a situation 
where the marketing wiki pages are quite numerous, yet completely 
chaotic, and often outdated. We can think about cleaning these wiki 
pages, but given their amount we may consider to start a fresh with a 
new wiki. I'm not suggesting that we open twenty new wiki pages on 
RedMine tomorrow, but that we use it for a month if we need it.


** Expected results:

- increased efficiency
- less maintenance (for us, not necessarily for the infra team ;-)  )
- increased clarity in terms of resources, contacts, etc.
- task-based workflow (partially achieved already)


I'll leave everyone until the end of the week (2 days roughly) to think 
about it and comment here.

Thanks,

Charles.
(1)  https://redmine.documentfoundation.org
(2)  https://redmine.documentfoundation.org/projects/marketing
(3)  https://redmine.documentfoundation.org/projects/design


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