Re: [libreoffice-marketing] US Journalist blames LibO for lost work

Tom,

Hold on right there. Dan Gillmore is a famous newspaper journalist from
Silicon Valley and he's no bullshiter. I have asked him to send us a
copy of this problematic document, we will see...

best,
Charles.

Le jeudi 13 décembre 2012 à 12:38 +0000, Tom Davies a écrit :
> Hi :)
> It's just a couple of people (perhaps  paid by MS) just trying to stir-up trouble.  
>
>
> Notice that it's a problem that has never been reported to the User List here nor to the forums.  
> I've never had the problem.  Have you?  They could have reported the problem to the Users List or 
> anywhere else that might have been able to either help or would have been interested in posting a 
> bug-report and getting it fixed.  So, they clearly didn't want it fixed but more than that, they 
> didn't want it to become obvious that their grumble is more likely to be due to hardware issues 
> (note they gave no specs nor version numbers of anything).  
>
>
> IF the 2 people (or 1 person using 2 names) really did have the problem then there are a lot of 
> questions.  Was there enough empty space on the drive they were saving too?  Were they saving to 
> a temp folder and then cleared their temp folders?  Was there drive corruption?  Did other 
> programs appear to lose data?  Have they even tried other programs since the problem occured?  
> Did they immediately follow standard data-loss protocols?  DId they check it wasn't just that 
> they accidentaly changed font colour to white against a white background?  Did they do Anne's 
> favourite and deleted their lock-file and then save an older version over the top of the newer 
> version of the document.  In their thread no-one asked any of those questions.  No-one tried 
> opening the file as though it was a zip file.  
>
> If people don't want a problem solved and want to ensure they don't recover the allegedly missing 
> data then the approach they took is just about perfect.  
>
>
> There will be an increasing amount of FUD out there as LO and AOO become more widely used.  If 
> you see something negative about LO out there then just ask yourself who stands to profit from 
> it, "follow the money".  Also ask yourself how likely the problem is and whether the people have 
> really made an effort to fix it.  Perhaps point them to somewhere they really might get some 
> useful help.  
>
> Regards from
> Tom :)  
>
>
>
>
>
> > ________________________________
> > From: C. Olofson <c.olofson@gmail.com>
> > To: marketing@global.libreoffice.org 
> > Sent: Thursday, 13 December 2012, 8:38
> > Subject: [libreoffice-marketing] US Journalist blames LibO for lost work
> >
> > fyi;
> > > I really really want to like Libre Office, but I just lost an hour of editing in a document 
> > > due to some bizarre bug that I can't can now reproduce. And I was saving regularly. Crap, 
> > > crap, crap.
> > https://plus.google.com/113210431006401244170/posts/E7Ktup1Aq4M
> >
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