Re: [libreoffice-marketing] US Journalist blames LibO for lost work

Hi :)
It's just a couple of people (perhaps  paid by MS) just trying to stir-up trouble.  


Notice that it's a problem that has never been reported to the User List here nor to the forums.  
I've never had the problem.  Have you?  They could have reported the problem to the Users List or 
anywhere else that might have been able to either help or would have been interested in posting a 
bug-report and getting it fixed.  So, they clearly didn't want it fixed but more than that, they 
didn't want it to become obvious that their grumble is more likely to be due to hardware issues 
(note they gave no specs nor version numbers of anything).  


IF the 2 people (or 1 person using 2 names) really did have the problem then there are a lot of 
questions.  Was there enough empty space on the drive they were saving too?  Were they saving to a 
temp folder and then cleared their temp folders?  Was there drive corruption?  Did other programs 
appear to lose data?  Have they even tried other programs since the problem occured?  Did they 
immediately follow standard data-loss protocols?  DId they check it wasn't just that they 
accidentaly changed font colour to white against a white background?  Did they do Anne's favourite 
and deleted their lock-file and then save an older version over the top of the newer version of the 
document.  In their thread no-one asked any of those questions.  No-one tried opening the file as 
though it was a zip file.  

If people don't want a problem solved and want to ensure they don't recover the allegedly missing 
data then the approach they took is just about perfect.  


There will be an increasing amount of FUD out there as LO and AOO become more widely used.  If you 
see something negative about LO out there then just ask yourself who stands to profit from it, 
"follow the money".  Also ask yourself how likely the problem is and whether the people have really 
made an effort to fix it.  Perhaps point them to somewhere they really might get some useful help.  

Regards from
Tom :)  





> ________________________________
> From: C. Olofson <c.olofson@gmail.com>
> To: marketing@global.libreoffice.org 
> Sent: Thursday, 13 December 2012, 8:38
> Subject: [libreoffice-marketing] US Journalist blames LibO for lost work
>
> fyi;
> > I really really want to like Libre Office, but I just lost an hour of editing in a document due 
> > to some bizarre bug that I can't can now reproduce. And I was saving regularly. Crap, crap, crap.
> https://plus.google.com/113210431006401244170/posts/E7Ktup1Aq4M
>
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