Re: [libreoffice-marketing] Forums? (was: Nabble: friend or foe?)

On Fri, Aug 31, 2012 at 9:38 PM, Bjoern Michaelsen
<bjoern.michaelsen@canonical.com> wrote:
> We should see that we find moderators being able to cover at least these topics:
>
> - Marketing
> - Documentation
> - QA
> - Development
> - Localization
> - Design/UX
> - TDF Infra (including the forum itself)
> - TDF Orga (that is BoD etc.)
> - Windows, OSX, Linux (each)
>
> [...]
>
> We shouldnt overextend ourselves with the number of forums, that will
> fragmentize the userbase. Instead we should start off with the minimum number
> of forums and join topics at the start, e.g. with only these subforums:
>
> - News, Events and Announcements (aka Marketing)
> - Users (Setup and Troubleshooting, StarBasic, Extensions, Configuration, Customization)
> - Documentation (HowTos, FAQs), Localization and Design
> - LibreOffice QA and Development (Building LibreOffice, Debugging,
> - TDF Infra and Orga
> - Off the wall (which is a place for socializing unrelated to LibreOffice or TDF)
>
> Possibly even Users and Documentation... should be joined in the beginning.
> Only once a subforum became a buzzing hub, we should consider splitting up. We
> should _not_ offer subforum for languages other than english, unless there is a
> trusted team of at least three trusted moderators committing themselves on it.

Your view of forums is much broader and quite different from what I
was thinking about, which was specifically for user support, similar
to what was set up for OOo (now AOO):
http://user.services.openoffice.org/en/forum/

Perhaps first we should discuss how broad the topics areas covered
should be: the whole project or just user support or something in
between?

You have mentioned in a later note some reasons for having forums for
the whole project, but it seems to me that might be a really big
change that should perhaps be tackled in smaller steps.

Also, could you explain what you see as the purpose of a forum for
Documentation? Do you see it as a place for producers of docs to
discuss what's needed, what's being done, etc? Or something else? If
for producers, IMO it should definitely NOT be combined with a forum
for users, which I see as covering more than the topics you have
listed above.

Hoping you can help me get a better idea of what your ideas are...

--Jean

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