Re: [libreoffice-l10n] Wikihelp/Help Wiki/Online Help/etc... needs one clear name

Hi,

"online help" refers to built-in help and the term is not very telling.
Technically speaking I would think more of something like "embedded" or
"included" or whatever the proper English word might be. "local" is very
strange, especially if one day LO will become also a webservice. It will
not be "local" but it will be part of the package, "embedded"; if it won't
be there, there will probably be linking to the wiki, I guess.
"internal"/"external"?

Lp, m.


2013/11/14 Robinson Tryon <bishop.robinson@gmail.com>

> [Sophie suggested that I ping this list regarding the Wiki Help...]
>
> Hi all,
>
> I've been doing some QA prep work for our upcoming Bugzilla migration
> and I've noticed that we have a few different names for the same
> online help/wiki resource, and that's confusing. I suggest that we
> pick one name and standardize on it everywhere.
>
> Here are a sampling of some of the names and examples of their use:
>
> => Wikhelp/WIKIHELP
>
> This one is used on the wiki and in the bugtracker:
> https://wiki.documentfoundation.org/Development/Wikihelp
>
> https://wiki.documentfoundation.org/QA/Bugzilla/Components/Documentation/Extended_Help
>
> => Wiki Help
>
> This one is in the Template:Menu on the wiki:
> https://wiki.documentfoundation.org/Template:Menu
>
> => The Help Wiki
>
> Mentioned in the blurb for the 'Documentation' component in Bugzilla:
>
> https://bugs.freedesktop.org/enter_bug.cgi?product=LibreOffice&bug_status=UNCONFIRMED&component=Documentation
>
> => Online Help
>
> This name is given on the wiki, alongside "Wikihelp":
> https://wiki.documentfoundation.org/Website/Web_Sites_services
>
> => LibreOffice Help
>
> The menu option in LibreOffice itself (Help -> LibreOffice Help).
>
> The help site itself (main page) in the form "LibreOffice Help" and
> "Welcome to LibreOffice Help!"
>
> => LibreOffice Application Help
>
> This help site itself (main page) - "Thank you for using the
> LibreOffice application help"
>
> ---
>
> One of the issues with the term 'wiki' is that it's very generic. We
> have our "regular" wiki at wiki.documentfoundation.org, but we don't
> call it the TDF wiki or the LibreOffice Wiki[1], we just call it "the
> wiki," which makes the term "Wikihelp" slightly more ambiguous,
> especially for newcomers to the project.
>
> Some people might think the name "Wikihelp" refers to help for our
> wiki. Some might guess from the name that it's a generally-editable
> wiki. But neither are true.
>
> The term "Online Help" avoids the term "wiki," but I feel like it
> could be a bit more descriptive. A couple of ideas off the top of my
> head:
> * Online Help Pages
> * Online Help Reference
>
> Because we use the same content to generate the local help, it would
> behoove us to choose a name that conveys that connection, e.g.
>
>   Online Help Pages -> Local Help Pages
>
> We want users to instantly recognize that what they're looking at
> online is related to what they have available inside LibreOffice (and
> vice-versa). We could further emphasize that connection by
> differentiating the names in logos/etc:
>
>   ONLINE Help Pages -> LOCAL Help Pages
>
> In LibreOffice itself, the menu option could be "LibreOffice Help Pages."
>
> Thoughts?
>
> Cheers,
> --R
>
> [1] To be fair, the front page of the wiki does say "Welcome to the
> wiki of The Document Foundation", however I've heard "LibreOffice
> Wiki", "TDF Wiki", and "the Wiki", with the last term being the most
> prevalent.
>
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