Hi Zeki,
On Sat, 2013-02-16 at 02:26 +0200, Zeki Bildirici wrote:
Previously i said that we should change people's habits to get help,
and all stuff we had discussed are hypothetical base which we stand
on.
...
User surveys are best for in this conditions to get to know the users
behavior.
IMHO there is one user-survey which the user fills in for us when they
are unable to work out what to do - and that is the 'search' entry in
the wiki-help. And of course the help pages that they look at.
I would -love- to have that data made available: a simple list of
keywords and their frequency entered into that search box sorted by
relevance would provide a very cheap & easy method for working out what
is going on ;-)
Is that something the website / infrastructure guys could provide for
us ? :-)
Thanks !
Michael.
--
michael.meeks@suse.com <><, Pseudo Engineer, itinerant idiot
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