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On Thu, 8 Feb 2018 11:45:08 -0500
Tim-L <> wrote:

Yes, I tried Insert > Media > Select Source.  It does not show my
print/scan/copy - Canon TS9020.

Canon's Linux driver for scanning does not work with xsane.  They
call their interface "scangearmp2".  This has hardly and options
compared to "scangearmp" which was use for the previous
printer/scanners I have had [all dead now].

scangearmp is a command-line program, not an interface. LibreOffice
uses the SANE backends, just as xsane does, just as pretty much every
other scanning program does. Do you have the sane package installed?

Your scanner is listed as using the sane-pixma driver, but is marked as
untested. See

Generally, buying a scanner or other hardware device for use with linux
is unwise unless it has been tested and reported as compatible. This is
especially true with linux-hostile manufacturers like Canon.

Yes, I have 64-bit Ubuntu Mate, LibreOffice, and Canon drivers.


On a side note:

This is the first Canon printer that I bought that has Linux drivers
in their USA web site.  I always had to go to the UK site to get the
drivers. At least Canon is starting to get the picture that a lot of
people in the USA are Linux users.

On 02/07/2018 07:32 PM, Dave Howorth wrote:
On Wed, 7 Feb 2018 15:27:33 -0800
Girvin Herr <> wrote:  
Another datapoint:

I tried it with LO under xfce and Slackware 14.2 Linux with
my Epson 1660 Photo USB scanner and it worked fine with Insert >
Media > Scan > Select Source.

Girvin Herr  
And another datapoint:

I tried with LO under LXDE on openSUSE Leap 42.3 with an
Epson Stylus Photo RX620 and got a 'Due to an unexpected error,
LibreOffice crashed.' (It's one of those annoyingly unhelpful error
dialogs that won't let you copy the text. GRR!)

After restarting LO, it scanned fine. I'll still prefer to use
On 02/07/2018 03:12 PM, Dave Barton wrote:  
After seeing Tim's post I checked and Insert > Media > Scan >
Select Source... opens an empty dialog and Insert > Media > Scan >
Request... silently fails.
Version: (x64) Build ID:
64a0f66915f38c6217de274f0aa8e15618924765 CPU threads: 8; OS:
Windows 6.1; UI render: GL;

No issues with scan in either AOO or MS Office on the same


On 07.02.2018 22:50, Joe Conner wrote:  
Did you use the menu tree INSERT -> MEDIA -> SCAN?

On 02/07/2018 02:25 PM, Tim-L wrote:  
I just installed 64-bit DEB for Ubuntu MATE 16.04LTS.

I was looking at some things and I went to
"Insert/Media/Scan/Select Source".  LO could not find my Canon
TS9020 printer/scanner. I even opened the printer's scan utility
and still LO could not find the scanner.

This is the first time I looked into using a scanner withing LO,
so I do not know if it is a 6.0.0 issue or 5.4.4 or earlier

Any ideas?

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