Re: [libreoffice-users] LO not finding my scanner

Hi Jorge,

What you propose may work for a Linux installation, but does not explain
why I am seeing the same issue on Windows machines.

Best Regards
Dave

On 12.02.2018 14:44, jorge Rodríguez wrote:
> Hi Tim and all:
>
>     I'm not an expert on computer science, ... but sometimes, it is
> possible to keep install both version of a program. Why not probe to
> install "scangearmp" in parallel to "scangearmp2" ? It would solve
> your problem.
>
> Regards,
>
> Jorge Rodríguez
>
>
> El 11/02/2018 a las 10:59, Tim-L escribió:
> > Just to throw more issues - LO 5.4.x still does not find my Canon
> > printer's scanning service.
> >
> > So, it could be the Scanner drivers for Ubuntu.  The "scangearmp2"
> > package does not have all of the options as the "version 1" did. To
> > bad.  Now I have to do all of the cropping, etc., via GIMP instead at
> > the scanning level.
> >
> >
> > On 02/11/2018 11:30 AM, Tim-L wrote:
> > > To be honest, I had never tried to use my scanning option with 5.4
> > > or earlier.  I was just going through the different drop-down menus
> > > after I installed 6.0.0.3.
> > >
> > > I see 6.0.1.x is online for download.  I will install it within a
> > > few days.
> > >
> > > 2 of my 3 laptops have both Windows 10 and Ubuntu Mate 16.04
> > > installed.  The newest laptop is a Ubuntu Mate only box. Right now,
> > > the second oldest laptop is my default one and is the only one
> > > running 6.0.x.x.
> > >
> > > I will look into the uses of the scanning options with one of those
> > > other laptops to see if it scanning works.
> > >
> > >
> > > On 02/10/2018 08:04 AM, Dave Barton wrote:
> > > > This appears not to be a Linux specific issue. I can't speak for macOS
> > > > users, but it is definitely a problem with LO 6.0.1.1 on all of my
> > > > WIN 7
> > > > and Linux boxes, where I have zero scanning issues using LO 5.4 or
> > > > other
> > > > office software.
> > > >
> > > > Has anyone entered a bug report yet?
> > > >
> > > > Dave
> > > >
> > > > On 08.02.2018 16:45, Tim-L wrote:
> > > > > Yes, I tried Insert > Media > Select Source.  It does not show my
> > > > > print/scan/copy - Canon TS9020.
> > > > >
> > > > > Canon's Linux driver for scanning does not work with xsane. They call
> > > > > their interface "scangearmp2".  This has hardly and options compared
> > > > > to "scangearmp" which was use for the previous printer/scanners I
> > > > > have
> > > > > had [all dead now].
> > > > >
> > > > > Yes, I have 64-bit Ubuntu Mate, LibreOffice, and Canon drivers.
> > > > >
> > > > >
> > > > > --------------------------------------------
> > > > >
> > > > > On a side note:
> > > > >
> > > > > This is the first Canon printer that I bought that has Linux drivers
> > > > > in their USA web site.  I always had to go to the UK site to get the
> > > > > drivers. At least Canon is starting to get the picture that a lot of
> > > > > people in the USA are Linux users.
> > > > >
> > > > >
> > > > >
> > > > > On 02/07/2018 07:32 PM, Dave Howorth wrote:
> > > > > > On Wed, 7 Feb 2018 15:27:33 -0800
> > > > > > Girvin Herr <gherrl@fastmail.com> wrote:
> > > > > > > Another datapoint:
> > > > > > >
> > > > > > > I tried it with LO 5.3.4.2 under xfce and Slackware 14.2 Linux with
> > > > > > > my Epson 1660 Photo USB scanner and it worked fine with Insert >
> > > > > > > Media > Scan > Select Source.
> > > > > > >
> > > > > > > Girvin Herr
> > > > > > And another datapoint:
> > > > > >
> > > > > > I tried with LO 5.4.4.2 under LXDE on openSUSE Leap 42.3 with an
> > > > > > Epson
> > > > > > Stylus Photo RX620 and got a 'Due to an unexpected error,
> > > > > > LibreOffice
> > > > > > crashed.' (It's one of those annoyingly unhelpful error dialogs that
> > > > > > won't let you copy the text. GRR!)
> > > > > >
> > > > > > After restarting LO, it scanned fine. I'll still prefer to use
> > > > > > xsane.
> > > > > >
> > > > > > > On 02/07/2018 03:12 PM, Dave Barton wrote:
> > > > > > > > After seeing Tim's post I checked and Insert > Media > Scan >
> > > > > > > > Select
> > > > > > > > Source... opens an empty dialog and Insert > Media > Scan >
> > > > > > > > Request... silently fails.
> > > > > > > > Version: 6.0.0.3 (x64) Build ID:
> > > > > > > > 64a0f66915f38c6217de274f0aa8e15618924765 CPU threads: 8; OS:
> > > > > > > > Windows
> > > > > > > > 6.1; UI render: GL;
> > > > > > > >
> > > > > > > > No issues with scan in either AOO or MS Office on the same
> > > > > > > > machine.
> > > > > > > >
> > > > > > > > Dave
> > > > > > > >
> > > > > > > > On 07.02.2018 22:50, Joe Conner wrote:
> > > > > > > > > Did you use the menu tree INSERT -> MEDIA -> SCAN?
> > > > > > > > >
> > > > > > > > >
> > > > > > > > > On 02/07/2018 02:25 PM, Tim-L wrote:
> > > > > > > > > > I just installed 6.0.0.3 64-bit DEB for Ubuntu MATE 16.04LTS.
> > > > > > > > > >
> > > > > > > > > > I was looking at some things and I went to
> > > > > > > > > > "Insert/Media/Scan/Select Source".  LO could not find my Canon
> > > > > > > > > > TS9020 printer/scanner. I even opened the printer's scan utility
> > > > > > > > > > and still LO could not find the scanner.
> > > > > > > > > >
> > > > > > > > > > This is the first time I looked into using a scanner withing LO,
> > > > > > > > > > so I do not know if it is a 6.0.0 issue or 5.4.4 or earlier
> > > > > > > > > > issue.
> > > > > > > > > >
> > > > > > > > > > Any ideas?

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