Re: [libreoffice-users] Encrypted Calc file got corrupted

Adam Bujdoso wrote:
> Dear Group,
>
> I have a problem for which I am hoping to get some help from you.
>
> I am trying to open an encrypted Calc ods file with some quite important
> data in it, however, when I type in the password after being prompted to
> do so, I get an error message "The file is corrupt and therefore cannot be
> opened. LibreOffice can try to repair the file."
>
> When I press 'Yes' to repair the file, nothing really happens, the file
> still doesn't open, and next time I try to open the file, I get the same
> error message.
>
> Could you please help me fix this somehow? As mentioned this file contains
> some important data.

It may seem like a silly question, but are you absolutely certain you're 
entering the correct password? I'm not sure whether LibreOffice can tell 
the difference between a corrupted file and one which has been decrypted 
with the wrong password.

If you're typing the password, make sure you haven't got caps lock on 
(and if using a laptop keyboard, make sure num lock isn't on either), 
and that you're definitely typing it correctly. Also check that the 
keyboard is configured correctly for any punctuation characters, e.g. 
Shift+2 is a double-quote (") on a UK keyboard but an at-sign (@) on an 
American keyboard; if the keyboard isn't configured correctly, you could 
think you're typing a double-quote, but the software might get an at-sign.

If you're copying the password (e.g. from an email) make sure you're not 
accidentally copying extra spaces at the beginning or end. Some 
applications automatically include spaces around a word. Also check 
whether or not any punctuation around the password is part of the 
password - e.g. if you have an email saying "The password is 
Password1.", check whether or not the full-stop is part of the password. 
I had that once trying to log into a web site with an initial default 
password - I thought the full-stop was the end of the sentence telling 
me what the password was, but it turned out it was part of the password!

Mark.


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