Date: prev next · Thread: first prev next last
2016 Archives by date, by thread · List index


Adam, do you know whether the file was ever free from corruption before upload to the cloud? Is it possible for the originator to upload again?

Cheers

On 28/02/16 19:17, Adam Bujdoso wrote:
Hi Tom,

Many thanks for your reply!

If I click 'No' to 'Try to repair the file', I get another error message,
'The file could not be repaired and therefore cannot be opened.', and when
I click OK, I get another error message 'General Error'. If I then try to
open the file again, I've still got the same issue as before.

I am on Windows so I can try defragging, but unfortunately this file was
not created by me, it was shared with me through the cloud, thus, I never
really had the original unencrypted file. So I assume defragging should be
run on the computer where the original file was created.

I don't have another copy of this file unfortunately, but I would be happy
to send you a link where you could also download it from in case you have
any file recovery tools. Please let me know if this is feasible.

Many thanks indeed for your help!

Best,
Adam

On Sun, Feb 28, 2016 at 12:41 AM, Tom Davies <tomcecf@gmail.com> wrote:

Hi :)
1.  Please make a copy of the file, so you've got a back-up copy if advice
or trying things out doesn't go smoothly!

2.  Try rejecting the offer when it offers to fix the corruption.  Let us
know what happens!

If you are on Windows then defragging might help

Do you have another copy of the file anywhere?  Have you emailed it to
yourself or anyone?
Regards from
Tom :)
On 27 Feb 2016 21:36, "Adam Bujdoso" <adam.bujdoso@gmail.com> wrote:

Dear Group,

I have a problem for which I am hoping to get some help from you.

I am trying to open an encrypted Calc ods file with some quite important
data in it, however, when I type in the password after being prompted to
do so, I get an error message "The file is corrupt and therefore cannot be
opened. LibreOffice can try to repair the file."

When I press 'Yes' to repair the file, nothing really happens, the file
still doesn't open, and next time I try to open the file, I get the same
error message.

Could you please help me fix this somehow? As mentioned this file contains
some important data.

Thanks a lot indeed in advance, really appreciated!

Best,
Adam

--
To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org
Problems?
http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be
deleted



--
To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be deleted

Context


Privacy Policy | Impressum (Legal Info) | Copyright information: Unless otherwise specified, all text and images on this website are licensed under the Creative Commons Attribution-Share Alike 3.0 License. This does not include the source code of LibreOffice, which is licensed under the Mozilla Public License (MPLv2). "LibreOffice" and "The Document Foundation" are registered trademarks of their corresponding registered owners or are in actual use as trademarks in one or more countries. Their respective logos and icons are also subject to international copyright laws. Use thereof is explained in our trademark policy.