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Thanks all. Bug filed:


On 01/04/15 15:48, Tom Davies wrote:
Hi :)
I meant to the LibreOffice bug-reporting system;
I'm not sure whether it'd be better to mark as a "feature request" or keep as a standard bug-report so just do the default for now.

If you have already filed a bug-report with Mendeley then it'd be great to include a clickable link to that in your report to the LibreOffice people. If the Mendeley people are being nice then it'd be nice to copy the new link from your bug-report here to them but they sound a bit unfriendly so i would leave that for a couple of days - that gives the LibreOffice people have more of a chance of "getting up to speed".
Regards from
Tom :)

On 1 April 2015 at 13:33, Sun Shine < <>> wrote:

    Hello Tom

    Nice to hear from you, and thanks for the suggestion.

    Can you clarify: did you mean post a bug report to the LibO
    developers or to the Mendeley people (who seem to want to pass the
    buck onto LibO)?

    For the LibO folk, is there a protocol one follows - e.g. is it
    via an email list or a website or ... ?

    Thanks again.

    On 01/04/15 12:30, Tom Davies wrote:
    Hi :)
    Maybe post a bug-report about it and maybe copy&paste what you
    just wrote in that email into there?

    Maybe say that you suspect that our Devs might be better at
    communicating with their devs to get the issue resolved?
    Regards from
    Tom :)

    On 1 April 2015 at 09:08, Sun Shine <
    <>> wrote:

        Hi list

        This follows up on an email written earlier this year
        regarding a time-lag in LibO when using Mendeley Desktop
        plugin [ ].
        At the time of writing, I thought this was a LibO issue, but
        it seems more like a Mendeley Desktop (MD) issue:

        I wrote to MD support to ask about progress made in response
        to a cohort of other LibO users who have posted to the MD
        website reporting similar time lags in using the MD insert
        citations plugin. Josh, a support person at MD, responded
        that no work had been undertaken on this because it was
        "deemed to be a LO problem in how they process fieldcodes".

        I responded that since LibO is open source and that Mendeley
        developed the plugin for LibO this is a Mendeley issue ...
        but this has resulted in a deafening silence from MD!

        What field codes is Josh referring to and is there anything I
        as a lowly end-user can do to fix this, at least locally? Is
        this something that LibO developers are able to address with
        MD to facilitate uptake among universities of LibO, many of
        which would also use Mendeley?

        For specs, I'm running LibO on Mint 17, using the
        latest Mendeley Desktop and plugin versions.

        Thanks for any suggestions


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