Re: [libreoffice-users] Mendeley desktop plugin causing extended time lags in LibO

Thanks all. Bug filed: 
https://bugs.documentfoundation.org/show_bug.cgi?id=90399

Cheers


On 01/04/15 15:48, Tom Davies wrote:
> Hi :)
> I meant to the LibreOffice bug-reporting system;
> http://www.libreoffice.org/get-help/feedback/
> I'm not sure whether it'd be better to mark as a "feature request" or 
> keep as a standard bug-report so just do the default for now.
>
> If you have already filed a bug-report with Mendeley then it'd be 
> great to include a clickable link to that in your report to the 
> LibreOffice people.  If the Mendeley people are being nice then it'd 
> be nice to copy the new link from your bug-report here to them but 
> they sound a bit unfriendly so i would leave that for a couple of days 
> - that gives the LibreOffice people have more of a chance of "getting 
> up to speed".
> Regards from
> Tom :)
>
>
>
> On 1 April 2015 at 13:33, Sun Shine <phaedrusv@gmail.com 
> <mailto:phaedrusv@gmail.com>> wrote:
>
>     Hello Tom
>
>     Nice to hear from you, and thanks for the suggestion.
>
>     Can you clarify: did you mean post a bug report to the LibO
>     developers or to the Mendeley people (who seem to want to pass the
>     buck onto LibO)?
>
>     For the LibO folk, is there a protocol one follows - e.g. is it
>     via an email list or a website or ... ?
>
>     Thanks again.
>
>
>     On 01/04/15 12:30, Tom Davies wrote:
> >     Hi :)
> >     Maybe post a bug-report about it and maybe copy&paste what you
> >     just wrote in that email into there?
> >
> >     Maybe say that you suspect that our Devs might be better at
> >     communicating with their devs to get the issue resolved?
> >     Regards from
> >     Tom :)
> >
> >
> >
> >     On 1 April 2015 at 09:08, Sun Shine <phaedrusv@gmail.com
> >     <mailto:phaedrusv@gmail.com>> wrote:
> >
> >         Hi list
> >
> >         This follows up on an email written earlier this year
> >         regarding a time-lag in LibO when using Mendeley Desktop
> >         plugin [
> >         http://listarchives.libreoffice.org/global/users/msg42838.html ].
> >         At the time of writing, I thought this was a LibO issue, but
> >         it seems more like a Mendeley Desktop (MD) issue:
> >
> >         I wrote to MD support to ask about progress made in response
> >         to a cohort of other LibO users who have posted to the MD
> >         website reporting similar time lags in using the MD insert
> >         citations plugin. Josh, a support person at MD, responded
> >         that no work had been undertaken on this because it was
> >         "deemed to be a LO problem in how they process fieldcodes".
> >
> >         I responded that since LibO is open source and that Mendeley
> >         developed the plugin for LibO this is a Mendeley issue ...
> >         but this has resulted in a deafening silence from MD!
> >
> >         What field codes is Josh referring to and is there anything I
> >         as a lowly end-user can do to fix this, at least locally? Is
> >         this something that LibO developers are able to address with
> >         MD to facilitate uptake among universities of LibO, many of
> >         which would also use Mendeley?
> >
> >         For specs, I'm running LibO 4.3.5.2 on Mint 17, using the
> >         latest Mendeley Desktop and plugin versions.
> >
> >         Thanks for any suggestions
> >
> >         Sun
> >
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