Re: [libreoffice-users] Mendeley desktop plugin causing extended time lags in LibO

Hello Tom

Nice to hear from you, and thanks for the suggestion.

Can you clarify: did you mean post a bug report to the LibO developers 
or to the Mendeley people (who seem to want to pass the buck onto LibO)?

For the LibO folk, is there a protocol one follows - e.g. is it via an 
email list or a website or ... ?

Thanks again.

On 01/04/15 12:30, Tom Davies wrote:
> Hi :)
> Maybe post a bug-report about it and maybe copy&paste what you just 
> wrote in that email into there?
>
> Maybe say that you suspect that our Devs might be better at 
> communicating with their devs to get the issue resolved?
> Regards from
> Tom :)
>
>
>
> On 1 April 2015 at 09:08, Sun Shine <phaedrusv@gmail.com 
> <mailto:phaedrusv@gmail.com>> wrote:
>
>     Hi list
>
>     This follows up on an email written earlier this year regarding a
>     time-lag in LibO when using Mendeley Desktop plugin [
>     http://listarchives.libreoffice.org/global/users/msg42838.html ].
>     At the time of writing, I thought this was a LibO issue, but it
>     seems more like a Mendeley Desktop (MD) issue:
>
>     I wrote to MD support to ask about progress made in response to a
>     cohort of other LibO users who have posted to the MD website
>     reporting similar time lags in using the MD insert citations
>     plugin. Josh, a support person at MD, responded that no work had
>     been undertaken on this because it was "deemed to be a LO problem
>     in how they process fieldcodes".
>
>     I responded that since LibO is open source and that Mendeley
>     developed the plugin for LibO this is a Mendeley issue ... but
>     this has resulted in a deafening silence from MD!
>
>     What field codes is Josh referring to and is there anything I as a
>     lowly end-user can do to fix this, at least locally? Is this
>     something that LibO developers are able to address with MD to
>     facilitate uptake among universities of LibO, many of which would
>     also use Mendeley?
>
>     For specs, I'm running LibO 4.3.5.2 on Mint 17, using the latest
>     Mendeley Desktop and plugin versions.
>
>     Thanks for any suggestions
>
>     Sun
>
>     -- 
>     To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org
>     <mailto:users%2Bunsubscribe@global.libreoffice.org>
>     Problems?
>     http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
>     Posting guidelines + more:
>     http://wiki.documentfoundation.org/Netiquette
>     List archive: http://listarchives.libreoffice.org/global/users/
>     All messages sent to this list will be publicly archived and
>     cannot be deleted


--
To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be deleted