Re: [libreoffice-users] Mendeley desktop plugin causing extended time lags in LibO

Hi :)
I meant to the LibreOffice bug-reporting system;
http://www.libreoffice.org/get-help/feedback/
I'm not sure whether it'd be better to mark as a "feature request" or keep
as a standard bug-report so just do the default for now.

If you have already filed a bug-report with Mendeley then it'd be great to
include a clickable link to that in your report to the LibreOffice people.
If the Mendeley people are being nice then it'd be nice to copy the new
link from your bug-report here to them but they sound a bit unfriendly so i
would leave that for a couple of days - that gives the LibreOffice people
have more of a chance of "getting up to speed".
Regards from
Tom :)



On 1 April 2015 at 13:33, Sun Shine <phaedrusv@gmail.com> wrote:

>  Hello Tom
>
> Nice to hear from you, and thanks for the suggestion.
>
> Can you clarify: did you mean post a bug report to the LibO developers or
> to the Mendeley people (who seem to want to pass the buck onto LibO)?
>
> For the LibO folk, is there a protocol one follows - e.g. is it via an
> email list or a website or ... ?
>
> Thanks again.
>
>
> On 01/04/15 12:30, Tom Davies wrote:
>
>   Hi :)
>  Maybe post a bug-report about it and maybe copy&paste what you just wrote
> in that email into there?
>
>  Maybe say that you suspect that our Devs might be better at communicating
> with their devs to get the issue resolved?
>  Regards from
>  Tom :)
>
>
>
> On 1 April 2015 at 09:08, Sun Shine <phaedrusv@gmail.com> wrote:
>
> > Hi list
> >
> > This follows up on an email written earlier this year regarding a
> > time-lag in LibO when using Mendeley Desktop plugin [
> > http://listarchives.libreoffice.org/global/users/msg42838.html ]. At the
> > time of writing, I thought this was a LibO issue, but it seems more like a
> > Mendeley Desktop (MD) issue:
> >
> > I wrote to MD support to ask about progress made in response to a cohort
> > of other LibO users who have posted to the MD website reporting similar
> > time lags in using the MD insert citations plugin. Josh, a support person
> > at MD, responded that no work had been undertaken on this because it was
> > "deemed to be a LO problem in how they process fieldcodes".
> >
> > I responded that since LibO is open source and that Mendeley developed
> > the plugin for LibO this is a Mendeley issue ... but this has resulted in a
> > deafening silence from MD!
> >
> > What field codes is Josh referring to and is there anything I as a lowly
> > end-user can do to fix this, at least locally? Is this something that LibO
> > developers are able to address with MD to facilitate uptake among
> > universities of LibO, many of which would also use Mendeley?
> >
> > For specs, I'm running LibO 4.3.5.2 on Mint 17, using the latest Mendeley
> > Desktop and plugin versions.
> >
> > Thanks for any suggestions
> >
> > Sun
> >
> > --
> > To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org
> > Problems?
> > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
> > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
> > List archive: http://listarchives.libreoffice.org/global/users/
> > All messages sent to this list will be publicly archived and cannot be
> > deleted

-- 
To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be deleted