Thanks all for help so far & PLEASE SEE REPLIES BELOW IN CAPS
On 27 January 2015 at 20:31, anne-ology <firstname.lastname@example.org> wrote
On the assumption you are really attempting to seek help NOT SURE I
I shall respond in the hope that you will THANKS!
(1) start to enjoy using LO WOULD THAT I COULD USE IT!
as well as
(2) begin to realize this is a group of users who voluntarily help others
to the best of our ability to so do. YES I HAVE BEGUN TO DO THIS!
(1) - to whom are you writing when addressing 'owner'?
THE OWNER I ADDRESS IS WHOEVER THIS APPLIES TO IN THE EMAIL
ADDRESS THAT I WROTE THE EMAIL TO
(2) - to which address did you send the initial request for help?;
it seems to have failed to reach this list before now.
THE INITIAL REQUEST FOR HELP WAS TO COMPUTER ACTIVE AS THEY WERE WHERE I
SAW THE RECOMMENDATION FOR LO
(3) - when one downloads LO, all one need do is to open the program
browse through the various menu items at the top ...
set the various properties, et.al. as desired ...
then begin using the program(s).
REALLY? WELL THAT'S NOT WHATB I'VE FOUND - HENCE THE EMAIL!
(4) - Since this is LibreOffice, could you possibly have downloaded
from some fake site - just what is OfficeLibre and from where did you
acquire this ;-)
(5) - Computeractive is what? A WELL KNOWN & HIGHLY THOUGHT OF UK
IT MAGAZINE THAT I'VE READ SINCE THE 1990s
(6) - Since installing is merely downloading this program
NO DOWNLOADING IS JUST THAT I.E. INSTALLATION COMES NEXT
, I'm not sure to what 'installation wizard' your seeking. ONE THAT WORKS
AS PER THE INSTALLATION ILLUSTRATIONS ON LO'S WEBSITE
(7) - what kind of 'suitable app' are you seeking? ONE THAT WORKS
(8) - what did you buy? PLEASE REFER TO MY EMAIL E.G "bought an
icon, as confirmed by Microsoft" ??? WHY THE ??? ?
LO is a free to use program. YES THATS WHAT I WAS TOLD
Since your signature includes your location as being in the United
Kingdom, I assume you know the English language therefore ... CHEEKY
well, good grammar leads to good communication SORRY I DON'T UNDERSTAND
EITHER YOU OR LO ;-)
MEANWHILE, SIMILARLY, IF LO'S COMMUNICATION WAS CLEAR
WE'D ALL AVOID NEED FOR SUCH EMAIL & I COULD USE LO!
From: Philip Jordan <email@example.com>
Date: Tue, Jan 27, 2015 at 2:57 AM
Subject: Message as sent yesterday
Dear Owner, I'm rather confused by the
apparent reply I got to my request for help
i.e. as cc'd to you below
As you will note I sent it to users+help
but s I say, now adding to my not being
able to use your LibreOffice, it seems I
am unable to navigate your query system?
Please can you reply clearly
Please I really do need your basic help e.g.
having downloaded OfficeLibre yesterday
after reading about it in Computeractive
I'm afraid I'm unable to make it work i.e.
on this Toshiba Laptop
via it's Windows 8.1 OS
e.g. there seems to be no installation wizard
nor a suitable app
& anyway I just got a message to say
I could not install it on this computer
Perhaps I'm doing something wrong
but I've already wasted several hours
& have bought an icon, as confirmed
by Microsoft in an email (I can't reply to)
Hope someone there can help please
Philip Jordan of Dorchester, Dorset UK
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