Re: [libreoffice-users] [Twitter] Opening a new user support channel

Dave, Jonathon,

We are drifting here. We are looking for help , not to compare each others personal preferences.

The fact is, we have people looking for support who won't subscribe to mailing lists or newsgroups. 
They are on social networks and therefore we are expanding there. Volunteers welcome :-)

Best,

Charles.

On 11 décembre 2014 22:47:55 CET, dave boland <dboland9@fastmail.fm> wrote:
> When it comes to online support, What I'm looking for are:
> * Registration not needed.  News groups pass this test.
> * e-mail not used so my mailbox doesn't get clogged up. News groups
> pass
> this test.
> * Information well organized by thread/subject.  News groups pass this
> test.
> * Sorting by date, subject.  News groups pass this test.
> * History - appends go back some time.  News groups pass this test.
> * No cutesy crap.  I don't need to see your picture, or the names of
> your pets.  News groups pass this test.
> * Fast.  I have a problem and I want the solution now - not when a web
> based crap fest wants to reload.  News groups pass this test.
> * Answers.  I want a good answer with some detail, not a retort from a
> Google Monkey.  News groups need improvement on this one.
> * On subject, no flames or trolls.  News groups fail this test.
>
> So, if social media can meet/excede what I'm looking for, then do it. 
> If it is a case of going with the latest Internet toy, then stop and
> rethink.  Whatever is "popular" now, won't be 10 years from now, so
> think long term.
>
> One other thought.  DON'T go down the age/generation road.  It is a
> dead
> end that will only bite you on the ass.  Look at all the stores, TV
> showes, ect. that are always trying to appealy to (mostly) the young. 
> It ends badly in most cases.  So be very inclusive.
>
> Dave,
>
> On Thu, Dec 11, 2014, at 02:59 PM, jonathon wrote:
> > On 10/12/14 15:27, Dave Boland wrote:
> >
> > > May I ask what is wrong with a traditional news group?
> >
> > For an individual looking for interactive support on the Internet,
> their
> > preferred means of support depends upon how they discovered the
> Internet:
> > * if using *Nix, it is newsgroups;
> > * if with another CLI, it is email;
> > * if with a GUI, it is web forums;
> > * if with a mobile device, it is social networking sites;
> >
> > Interactive support supplements, and is supplement by:
> > * hard copy documentation;
> > * PDFs/eBooks of the hard copy documentation;
> > * Comprehensive wikis;
> > * PDFs/eBooks of the wiki;
> >
> > Currently, Libreoffice support is available for:
> > * Newsgroups: GMane;
> > * email: users@Global.LibreOffice.org et al;
> > * Web forums: LibreOfficeForum.org;
> > * Social Networking: Twitter, Facebook, Google +, etc;
> >
> > * Hard copy documentation;
> > * PDF / ePub of the hard copy documentation;
> > * https://help.libreoffice.org/Main_Page;
> > * Ready made PDFs of the help.libreoffice.org are not available;
> >
> > I'm not convinced that the depth of the documentation --- online,
> eBook,
> > Hard copy --- is at the point that social network support will be
> better
> > than "barely adequate".
> >
> > jonathon
> >
> >
> >
> >
> > -- 
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> -- 
>  dave boland
>  dboland9@fastmail.fm
>
> -- 
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>
>
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-- 
Envoyé de mon téléphone avec Kaiten Mail. Excusez la brièveté.
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