Re: [libreoffice-users] Many apologies to the devs generally and the individual one in question

On 10/2/2014 8:15 PM, Paul <paulsteyn1@afrihost.co.za> wrote:
> I did say it was not a major thing to be guilty of, and I really mean
> that. These things happen, and a simple "oops, my bad, I'll fix that"
> is really all that I feel is needed here.

I agree - but they didn't. Instead, users are told they need to 'pony
up' with $4,000+ to get their 'pet bug' fixed, rather than cry about it.

This is perfectly acceptable for pre-existing/old/legacy bugs and/or new
feature/enhancement requests.

> The great work the devs are doing overall is far, far more important
> than any little slips (and even the odd major one) that may creep in
> from time to time.

In fact I agree very much. Hey - bugs happen, and I absolutely would
never accuse any developer of deliberately introducing bugs (although, I
guess, in some rare cases, it can happen)... BUT...

When bugs are discovered in new code added by a current/specific
developer, those bugs, when reported and confirmed, should simply be
fixed, by the developer that wrote the code, maybe <gasp> even with a
'thanks for the bug report'!

I just really wish that some developers would realize that the
(admittedly often valid) open-source retort of 'well, fix it yerself or
hire someone to do it' simply isn't an appropriate response, especially
for a bug in a 'new' feature that replaced a pre-existing feature that
worked perfectly for over 10 years - not to mention the fact that paying
$4,000 per bug to get them fixed simply isn't an option for some people.

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