Re: [libreoffice-users] CANNOT INSTALL LIBRE OFFICE SUITES

On 09/17/2014 02:46 AM, Sophie wrote:
> Hi,
> Le 17/09/2014 06:49, tjphipps a écrit :
> > i tried twice to download and install the newest libre suite. the
> > download went perfectly both times but when i told my computer to
> > install them i got the same error message both times. it said
> > something like 'this is not a windows installer'  and to 'contact the
> > makers' or something like that. i love libre office and have used it
> > for many years on several different computers with windows , xp and
> > vista and have never has anything go wrong with anything, ever. this
> > computer is running windows 7 home premium without sp1 so far. what
> > should i do?
> What is the extension of the download you try to install? Often IE
> changes the extension of the file in .man instead of .msi.
> Kind regards
> Sophie

Most everyone I deal with locally will not use IE due to its "issues".
I suggest using Firefox or Chrome for downloading the files.  They work 
much better than IE and you can add more "useful" security options to 
both that make it easier and safer to use than IE.

Actually, the newest version of Firefox for Windows has an ability to 
run the file after the download DIRECTLY from the download history 
options - either by clicking the "blue" download arrow for the last few 
downloads, or via the full history section via the Tools>Downloads 
option.  This works better than the IE run file after downloading option.

I currently have access to Win7 laptops, but I have had not trouble 
downloading the files via Firefox or Chrome and installing them.  I 
upgraded a Vista [32-bit] laptop to Win7 Pro [64-bit] due to Vista's 
giving me the same type of errors for many different packages, ones that 
installed well on XP and Win7 Home.  I did have a few times where XP did 
not like to install .msi install versions when there were .exe install 
versions available.

So please install Firefox or Chrome browsers and download the .msi files 
again.

ALSO, MS sometimes changes its internal package installer used to 
run/install .exe and .msi files.  I had to update the installer via MS's 
web site free downloads section.  Sometimes this needed internal package 
is not updated/upgraded via the automatic Windows Update system.  This 
has happened to me once with XP and twice with Vista.  This solved the 
type of errors you are seeing, in Vista mostly.

Win7 without SP1?
Have you been installing all of the Win7 updates since you installed the 
Win7 OS, or first ran it when you got the Win7 system????  If you did, 
then even though the OS install did not have SP1 included, then with all 
of the MS updates you should have all of the packages that are included 
with SP1.  That is what happened with a desktop that I have that came 
with Win7 Home Premium with no indications of SP1 was installed.  Now it 
shows SP1 in the Control Panel>System window.


--
To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be deleted