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Hi :)
Finding the "extension" or "file-ending" is difficult on Windows.  They try
to hide useful information like that.

On Xp, Vista, Win7 i think you can find out by hovering the mouse arrow
over the file and a tool-tips kinda yellow-box appears with tons of
information in it.  It might be tricky to figure out which bit is the 3-4
letter file-ending/extension.  So another way is to look at the window that
shows the files&folders (we call it a file-browser) and click on
View - Detail
Now one of the columns after the file-names gives a brief indication of
what the "file type" is.

It might well be possible to 'simply' change that file-ending/extension in
order to get the installer to work.  However it is probably a lot easier to
just use a standards-compliant web-browser such as Firefox, Chrome, Opera,
Safari or anything else other than "Internet Explorer" (perhaps on a
different machine?)

These links might be better but they probably need you to be using a ;

Windows version, English (Uk), well English (GB)

Windows version, English (US),

I'm not sure why MS seems averse to properly implementing internationally
agreed standards, such as ISO standards, even when they have been heavily
involved in drawing up some of those standards in the first place!  It
seems to lock people into buying into the MS products(sometimes called a
"vendor lock-in").  Another neat trick is that they seem unable to
implement the same non-standards spec in any 2 versions of the same thing
so people have to keep buying newer and newer versions of the same thing in
order to be compatible with each other.
Regards from
Tom :)

On 17 September 2014 07:46, Sophie <> wrote:

Le 17/09/2014 06:49, tjphipps a écrit :
i tried twice to download and install the newest libre suite. the
download went perfectly both times but when i told my computer to
install them i got the same error message both times. it said
something like 'this is not a windows installer'  and to 'contact the
makers' or something like that. i love libre office and have used it
for many years on several different computers with windows , xp and
vista and have never has anything go wrong with anything, ever. this
computer is running windows 7 home premium without sp1 so far. what
should i do?

What is the extension of the download you try to install? Often IE
changes the extension of the file in .man instead of .msi.
Kind regards

Sophie Gautier
Co-founder - Release coordinator
Certification Committee Member
The Document Foundation

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