Date: prev next · Thread: first prev next last
2014 Archives by date, by thread · List index


Hi :)
The problems you are running into are very unusual.  It sounds like there
is a problem with your operating system (probably Windows Xp?).

The best i can suggest is to;
1.  try fully uninstalling LibreOffice
2.  shutdown your machine (means switch it off)
3.  switch it on again
4.  reinstall the newer LibreOffice

Steps 2 and 3 tend to fix a lot of problems on most computer systems (errrr
excluding server machines)
Regards from
Tom :)




On 30 June 2014 15:04, David M Pelly <david.pelly@hotmail.ca> wrote:



I am a Libre office user and have run into  some problems.

I wanted to file a bug report,  but found the feedback process
overwhelmingly complicated, and filled with jargon and code  only experts
can understand.


I went to upgrade my version from 4.2.3.3  to 4.2.5.

During the downloading process I ran into several incongruencies.

Simply stated;  not enough information posted during down load process  to
tell a non techie, non expert what is happening, what has happened, and
what to do next.

They are difficult to remember and explain.

The last problem I ran into, during installing was that I got a pop up
 saying that I need to close file number 948, before installation can be
completed.

How in the world am I supposed to know what file 948  is?

When you guys are making this software,  you have to take into
consideration that people who are not experts, people that do not know
anything  about the technical side of computers and software, other than to
be a final user.


All programs have to be average non techie user friendly, and second
nature to use and automatic as much as possible.



Another thing, that just came to mind is, on the download page,  you
should explain to the non expert user, what he needs to do (list the steps)
 to get the final product, in clear plain language.  And explain waht each
function and step is.

1.


2.

3.

4.

etc.


And why aren't the installer and the actual program set up as "one click"
 install package?


Also an end user does not  know what a torrent is, and all other jargon is?




And ask the user if he wants to replace the old program with the new
program or updated program.

And ask if he wants to remove the old program too?


If you want more clarification you call me, 226  887  3830  Toronto/ New
York Time zone.

I am mostly in.

David Pelly
















--
To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org
Problems?
http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be
deleted



-- 
To unsubscribe e-mail to: users+unsubscribe@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be deleted

Context


Privacy Policy | Impressum (Legal Info) | Copyright information: Unless otherwise specified, all text and images on this website are licensed under the Creative Commons Attribution-Share Alike 3.0 License. This does not include the source code of LibreOffice, which is licensed under the Mozilla Public License (MPLv2). "LibreOffice" and "The Document Foundation" are registered trademarks of their corresponding registered owners or are in actual use as trademarks in one or more countries. Their respective logos and icons are also subject to international copyright laws. Use thereof is explained in our trademark policy.