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On 11/13/2013 03:59 PM, Tim Lloyd wrote:
Hi All,

temperatures have been getting a bit frayed of late. There has been a lot of heartfelt discussion on devs/bugs/volunteers. What is our role in this product! How to volunteer.

I had a look at the code - too difficult. Going forward I am going to try and make the effort to contribute to bug triaging. .

Triaging is frustrating as I find I can only really look at specific bugs due to platform/knowledge limitations. Anyone else care to join? I think Joel has info for any newbies.


Indeed I'm more than willing to help just ping me. Triaging in general shouldn't be frustrating. If directions aren't clear on the bug then mark it as NEEDINFO and ask the user for explicit steps. I've found triaging to have benefits and drawbacks, can be quite tiresome but you learn a ton about the product and see all the interesting and unique things that people use LibreOffice for. Furthermore, it's really the first (and critical) step in getting bugs identified and into developers hands to get fixed.

That being said, I applaud your being proactive - we truly do need more users to take a step from being a user to being a contributor as the workload is just to much for our small team. There are a ton of other non tech ways to get involved - for instance marketing (they always need help) and localization stuff (again, always need help). I can point you in the direction if you're interesting in helping out in some other area.


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