Re: [libreoffice-users] cooldown mode

On 11/13/2013 03:59 PM, Tim Lloyd wrote:
> Hi All,
>
> temperatures have been getting a bit frayed of late. There has been a 
> lot of heartfelt discussion on devs/bugs/volunteers. What is our role 
> in this product! How to volunteer.
>
> I had a look at the code - too difficult. Going forward I am going to 
> try and make the effort to contribute to bug triaging. .
>
> Triaging is frustrating as I find I can only really look at specific 
> bugs due to platform/knowledge limitations. Anyone else care to join? 
> I think Joel has info for any newbies.
>
> Cheers
Indeed I'm more than willing to help just ping me. Triaging in general 
shouldn't be frustrating. If directions aren't clear on the bug then 
mark it as NEEDINFO and ask the user for explicit steps. I've found 
triaging to have benefits and drawbacks, can be quite tiresome but you 
learn a ton about the product and see all the interesting and unique 
things that people use LibreOffice for. Furthermore, it's really the 
first (and critical) step in getting bugs identified and into developers 
hands to get fixed.

That being said, I applaud your being proactive - we truly do need more 
users to take a step from being a user to being a contributor as the 
workload is just to much for our small team. There are a ton of other 
non tech ways to get involved - for instance marketing (they always need 
help) and localization stuff (again, always need help). I can point you 
in the direction if you're interesting in helping out in some other area.

Best,
Joel

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