When you first start triaging you might find that there is only 1 or 2
admin/secretarial type tasks that you can do. So you might be able
race through tons of bug-reports doing just that 1 thing.
As you gain confidence or experience (hopefully both) then you might
find you have to slow down to do things like searching for duplicate
bug-reports and linking them together. These slightly more complex
tasks might mean you sometimes find ones that might be relevant but
you are not entirely certain about so you either have to ask the QA
mailing list for help and give them the numbers (or use whatever other
mechanism they have set-up for that sort of question) or abandon work
you might have spent a little time on and move on to do the same thing
for another bug-report. It's part of a learning process and you
probably don't even notice yourself gaining experience and increasing
Even if you can only do certain limited specific things right now that
"frees-up" someone to do other stuff and gives them confidence in
knowing they don't have to worry about that area too much. If you can
share your knowledge with other people who each have their own area
then that creates quite a broad base quite quickly.
Just think how much faster torrenting is than normal downloads
On 14 November 2013 04:49, Joel Madero <firstname.lastname@example.org> wrote:
On 11/13/2013 03:59 PM, Tim Lloyd wrote:
temperatures have been getting a bit frayed of late. There has been a lot
of heartfelt discussion on devs/bugs/volunteers. What is our role in this
product! How to volunteer.
I had a look at the code - too difficult. Going forward I am going to try
and make the effort to contribute to bug triaging. .
Triaging is frustrating as I find I can only really look at specific bugs
due to platform/knowledge limitations. Anyone else care to join? I think
Joel has info for any newbies.
Indeed I'm more than willing to help just ping me. Triaging in general
shouldn't be frustrating. If directions aren't clear on the bug then mark it
as NEEDINFO and ask the user for explicit steps. I've found triaging to have
benefits and drawbacks, can be quite tiresome but you learn a ton about the
product and see all the interesting and unique things that people use
LibreOffice for. Furthermore, it's really the first (and critical) step in
getting bugs identified and into developers hands to get fixed.
That being said, I applaud your being proactive - we truly do need more
users to take a step from being a user to being a contributor as the
workload is just to much for our small team. There are a ton of other non
tech ways to get involved - for instance marketing (they always need help)
and localization stuff (again, always need help). I can point you in the
direction if you're interesting in helping out in some other area.
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