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I got the impression from Tricia's email that she was not aware that she was posting to a group so I doubt that she will see the replies. I'm happy to forward the replies and explain.


On 01/09/13 22:27, Tricia wrote:
Dear Sir or Madam,

I bought my computer at the local store here in Ladysmith, B.C. in Canada.  The tech. support team 
with Shaw and my computer store have never heard of you.

I am an author and use your office to write my book.  I’m not a computer user for more than e-mails 
and my book.
I saved by book in two places as I usually do but when I turned on the computer to start a new 
chapter, the letters are not only off center but are also almost 2 centimeters high.  In my format 
I have calibri font 12.

I was advised to e-mail you as they don’t have a phone number for you.  i didn’t use your 
“frequently asked questions” because it’s such a strange thing, I’m sure there won’t be a question 
about it.

The Shaw tech. support gave me this e-mail.  It’s all they have of your office.

Please correct this for me.  I have limited time. My phone number is 250-245-0451.

Yours truly,
Patricia Gruenwald


Sales @ radiowymsey

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