Re: [libreoffice-users] LO 3.6 Win7 (Impress) troubleshooting hints?

Hi :)
Probably  increasing other settings in the "Memory" page
Tools - Options - Memory
as well as what you have already done on that page to reduce the number of undo steps.  

Also the Odp format is likely to be a lot more stable as an 'original' format for the file and then 
just "Save as" to ppt when you need to share it or use it on another machine.  It sounds to me like 
the Ppt file has some sort of corruption in it.  Does it have heavy pictures or movies in it?  

This wiki might help get a back-trace in Windows 
https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
I got that link from the generic wiki-page

https://wiki.documentfoundation.org/BugReport#How_to_get_a_backtrace_.28on_Windows.29
where the other link is to this HowTo video (might be loud)  

http://www.youtube.com/watch?v=fppBTs215yc
Regards from
Tom :)  





> ________________________________
> From: NoOp <glgxg@sbcglobal.net>
> To: users@global.libreoffice.org 
> Sent: Sunday, 6 January 2013, 4:48
> Subject: [libreoffice-users] LO 3.6 Win7 (Impress) troubleshooting hints?
>
>
> User has a clean install of LO 3.6.4.3 on Win7. Editing an Impress .ppt
> file, LO crashes randomly on file saves. The netbook has 2GB of RAM &
> I've reduced the 'undo' to 25 vs 100, and that seems to stablized it a
> little. But LO is still crashing (closes & needs to be restarted -
> document recovery works). I cannot get the file to crash in linux & no,
> I can't share the file - sorry.
>
> I'm very familiar with how to set up LO in linux for troubleshooting
> traces, et al, but have no idea on how to do the same in the Windows
> version. Is there any troubleshooting guide for Win installs?
>
> Note: I've looked through bugzilla:
> <https://bugs.freedesktop.org/buglist.cgi?query_format=specific&order=relevance+desc&bug_status=__open__&product=LibreOffice&content=impress+crash>
> and
> <https://wiki.documentfoundation.org/QA-FAQ> etc.
> But can't find a straightforward set of instructions on how to do a
> backtrace etc., on Windows.
>
>
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