[libreoffice-users] Re: LO 3.6 Win7 (Impress) troubleshooting hints?

On 01/06/2013 02:50 AM, Tom Davies wrote:
> Hi :) Probably increasing other settings in the "Memory" page Tools -
> Options - Memory as well as what you have already done on that page
> to reduce the
number of undo steps.
> Also the Odp format is likely to be a lot more stable as an
> 'original'
> format for the file and then just "Save as" to ppt when you need to
> share it or use it on another machine. 

The file was changed to .odp serveral days ago & LO is still crashing on
saves.

> It sounds to me like the Ppt file
> has some sort of corruption in it. Does it have heavy pictures or movies
> in it?

No. No corruption. It's a standard presentation file, with no
audio/video - only a few embeded jpegs. Created a new .odp & replicated
the slides - that one occasionally crashes on save as well.

> This wiki might help get a back-trace in Windows 
> https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg
I got that link from the generic wiki-page
>
https://wiki.documentfoundation.org/BugReport#How_to_get_a_backtrace_.28on_Windows.29
> where the other link is to this HowTo video (might be loud)
>
> http://www.youtube.com/watch?v=fppBTs215yc Regards from
> Tom :)  

Thanks for those, I may experiment with them later. It's still crashing
so I've switched the user to AOO 3.4.1 for awhile to see if it occurs
with that as well. I may back down to LO 3.5.7 & test as well.


> > ________________________________
> > From: NoOp...
> >
> > User has a clean install of LO 3.6.4.3 on Win7. Editing an Impress .ppt
> > file, LO crashes randomly on file saves. The netbook has 2GB of RAM &
> > I've reduced the 'undo' to 25 vs 100, and that seems to stablized it a
> > little. But LO is still crashing (closes & needs to be restarted -
> > document recovery works). I cannot get the file to crash in linux & no,
> > I can't share the file - sorry.
> >
> > I'm very familiar with how to set up LO in linux for troubleshooting
> > traces, et al, but have no idea on how to do the same in the Windows
> > version. Is there any troubleshooting guide for Win installs?
> >
> > Note: I've looked through bugzilla:
> > <https://bugs.freedesktop.org/buglist.cgi?query_format=specific&order=relevance+desc&bug_status=__open__&product=LibreOffice&content=impress+crash>
> > and
> > <https://wiki.documentfoundation.org/QA-FAQ> etc.
> > But can't find a straightforward set of instructions on how to do a
> > backtrace etc., on Windows.
...


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