Re: [libreoffice-users] A Tale of Two Office Suites

On 11/12/2012 at 14:28, Tom Davies <tomdavies04@yahoo.co.uk> wrote:

> Of the upwards of 60 million users using LO we have had just a few score
> questions involving a corrupted User Profile.  Making about 0.0002% of
> users. So the odds are about 99.9998% that you wont have a problem.

Sorry, but no.

First, how do you compute number of LO users? Some time ago Rob Weir (sadly he 
is biased towards LO) that there are some uncertainties on how TDF counts LO 
downloads.

Second, count out all LO users who don't speak English (that is, how many? No 
one really knows and it would be really hard to get this number right). They 
are not capable of commenting LO bugs.

Third, we don't really know what percentage of English-speaking LO users take 
time to report or comment bugs they have encountered. There are - perhaps 
majority - of users who encounter bug but try to work around them themselves. 
Or just dump application and use another one.

And, last but not least, bugs tend to be deterministic - they will ALWAYS 
happen under certain circumstances (which may be uncommon). So if you want to 
talk about "odds", you must tell what are the odds that certain user 
encounters certain circumstances that trigger bug. And this is place where 
things are getting really complicated.

[0] http://www.robweir.com/blog/2012/10/libreoffices-dubious-claims-part-i-
downloads.html
-- 
Best regards
Mirosław Zalewski

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