Re: [libreoffice-users] Libre office using MSVCR90.dll cause Explorer to crash?

On 10/10/2012 12:06 AM, Jay Lozier wrote:
> On 10/09/2012 09:02 AM, Carl von Bell wrote:
> > Friends
> >
> > I got this really strange problem affecting Windows Explorer. I
> > noticed that it started happening after I installed a data managing
> > program called FieldWorks and started exporting interlinearized files
> > into LibreOffice .odt format from within that program. I store my
> > LibreOffice files that FieldWorks outputs in one folder (there are
> > other files there too). Sometimes several times in a row if I open
> > that folder in Windows Explorer then the Windows Explorer crashes and
> > I get the error below. Sometimes there is no way to get to the files,
> > except rebooting the system! Otherwise I cannot open the folder to get
> > to the files. :-(
> > The funny thing is that I do not even need to click on any of the .odt
> > files and still the Explorer crashes. And sometimes I can work for
> > hours and there is no problem.
> >
> > Another person who also has the same setup, but Win 7, experience
> > similar things. It is very annoying.
> >
> > Here is the error message I get. I am not sure if my friend gets exact
> > the same error but the behaviour is similar.
> >
> > Windows Explorer has stopped working.
> > Windows can check online....
> > Check online ...
> > Restart the program
> >
> > Then view problems details.
> >
> > If you click the View problem details then do you see something like
> > this>
> > Problem signature:
> >    Problem Event Name:    BEX64
> >    Application Name:    Explorer.EXE
> >    Application Version:    6.0.6002.18005
> >    Application Timestamp:    49e02a1e
> >    Fault Module Name:    MSVCR90.dll
> >    Fault Module Version:    9.0.30729.6161
> >    Fault Module Timestamp:    4dace4e7
> >    Exception Offset:    00000000000552d4
> >    Exception Code:    c0000417
> >    Exception Data:    0000000000000000
> >    OS Version:    6.0.6002.2.2.0.256.6
> >    Locale ID:    1033
> >    Additional Information 1:    46e0
> >    Additional Information 2:    4ce498f1e2ebb3719af008d4ef97bedc
> >    Additional Information 3:    7d05
> >    Additional Information 4:    729ac305dabb24e28fbe99019ecbbab7
> >
> > Read our privacy statement:
> >    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
> >
> > I know it is possible that it has nothing to do with LibreOffice at
> > all, but I need to try to start somewhere in resolving the possible
> > cause. So I wonder does the LibreOffice use the MSVCR90.dll file or
> > not? If it does, then is there something I could try to do so that
> > this would not happen again?
> >
> > Wiindows Vista Pro 64Bit
> > LibreOffice 3.5.2
> >
> > Thanks a lot,
> > Calle
> Calle,
>
> According to this link
> http://www.processlibrary.com/directory/files/msvcr90/420990/#.UHRJ1OnA-a4
> MSVCR90.dll is part of Visual Studio 2005. I doubt LO uses this library.
> My guess is that you have corrupted file.
Hi

It seems that I finally got a solution to this annoying problem. It is 
indeed a LibreOffice issue, which has been known for some time. I sent a 
dump of the crash to Microsoft community help and go the following 
helpful reply from auggy:

The problem appears to be the shlxthdl_x64.dll:

/*** WARNING: Unable to verify timestamp for *shlxthdl_x64.dll*
*** ERROR: Module load completed but symbols could not be loaded for 
*shlxthdl_x64.dll*
Unable to load image C:\Windows\System32\ieframe.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ieframe.dll
Probably caused by : msvcr90.dll ( msvcr90!invalid_parameter+70 )/

 The shlxthdl_x64.dll 
<http://www.google.ca/search?q=shlxthdl_x64.dll&sourceid=ie7&rls=com.microsoft:en-US:IE-Address&ie=&oe=&redir_esc=&ei=Tix-UObPFKSTyQHBmYCQDg>, 
which is at version 3.6.1.2,  is a component of LibreOffice.

The error you are experiencing appears to be a known issue:

https://bugs.freedesktop.org/show_bug.cgi?id=52078

This issue may be fixed in an update to LibreOffice so make sure you are 
running the most recent version.

If you are running the most recent version of LibreOffice or if the 
error persists can you try the following.

Go to the following folder:

/C:\Program Files (x86)\LibreOffice 3.6\program\shlxthdl/

In that folder right-click and rename the /shlxthdl_x64.dll/ to 
/shlxthdl_x64.old/.


Here is the link to the whole thread:
http://answers.microsoft.com/en-us/windows/forum/windows_vista-performance/windows-explorer-crashes-msvcr90dll-as-faulting/98ada2d3-06f4-479b-812c-d8c3bd37fea3

I uninstalled my earlier version of LibreOffice and downloaded and 
installed the latest one 3.6.2 and installed that one. That seems to 
have fixed the problem. :-)
I did also earlier uninstall all versions of MS Visual C++ 
redistributable, and then reinstall the Visual C 2008 C++ 64 version, 
but that alone did not make any difference, as expected, if the error 
was not really related to that msvcr90.dll.

Thanks,
Calle2012



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