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On 10/10/2012 12:06 AM, Jay Lozier wrote:
On 10/09/2012 09:02 AM, Carl von Bell wrote:

I got this really strange problem affecting Windows Explorer. I
noticed that it started happening after I installed a data managing
program called FieldWorks and started exporting interlinearized files
into LibreOffice .odt format from within that program. I store my
LibreOffice files that FieldWorks outputs in one folder (there are
other files there too). Sometimes several times in a row if I open
that folder in Windows Explorer then the Windows Explorer crashes and
I get the error below. Sometimes there is no way to get to the files,
except rebooting the system! Otherwise I cannot open the folder to get
to the files. :-(
The funny thing is that I do not even need to click on any of the .odt
files and still the Explorer crashes. And sometimes I can work for
hours and there is no problem.

Another person who also has the same setup, but Win 7, experience
similar things. It is very annoying.

Here is the error message I get. I am not sure if my friend gets exact
the same error but the behaviour is similar.

Windows Explorer has stopped working.
Windows can check online....
Check online ...
Restart the program

Then view problems details.

If you click the View problem details then do you see something like
Problem signature:
   Problem Event Name:    BEX64
   Application Name:    Explorer.EXE
   Application Version:    6.0.6002.18005
   Application Timestamp:    49e02a1e
   Fault Module Name:    MSVCR90.dll
   Fault Module Version:    9.0.30729.6161
   Fault Module Timestamp:    4dace4e7
   Exception Offset:    00000000000552d4
   Exception Code:    c0000417
   Exception Data:    0000000000000000
   OS Version:    6.0.6002.
   Locale ID:    1033
   Additional Information 1:    46e0
   Additional Information 2:    4ce498f1e2ebb3719af008d4ef97bedc
   Additional Information 3:    7d05
   Additional Information 4:    729ac305dabb24e28fbe99019ecbbab7

Read our privacy statement:

I know it is possible that it has nothing to do with LibreOffice at
all, but I need to try to start somewhere in resolving the possible
cause. So I wonder does the LibreOffice use the MSVCR90.dll file or
not? If it does, then is there something I could try to do so that
this would not happen again?

Wiindows Vista Pro 64Bit
LibreOffice 3.5.2

Thanks a lot,


According to this link
MSVCR90.dll is part of Visual Studio 2005. I doubt LO uses this library.
My guess is that you have corrupted file.


It seems that I finally got a solution to this annoying problem. It is indeed a LibreOffice issue, which has been known for some time. I sent a dump of the crash to Microsoft community help and go the following helpful reply from auggy:

The problem appears to be the shlxthdl_x64.dll:

/*** WARNING: Unable to verify timestamp for *shlxthdl_x64.dll*
*** ERROR: Module load completed but symbols could not be loaded for *shlxthdl_x64.dll*
Unable to load image C:\Windows\System32\ieframe.dll, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ieframe.dll
Probably caused by : msvcr90.dll ( msvcr90!invalid_parameter+70 )/

The shlxthdl_x64.dll <>, which is at version, is a component of LibreOffice.

The error you are experiencing appears to be a known issue:

This issue may be fixed in an update to LibreOffice so make sure you are running the most recent version.

If you are running the most recent version of LibreOffice or if the error persists can you try the following.

Go to the following folder:

/C:\Program Files (x86)\LibreOffice 3.6\program\shlxthdl/

In that folder right-click and rename the /shlxthdl_x64.dll/ to /shlxthdl_x64.old/.

Here is the link to the whole thread:

I uninstalled my earlier version of LibreOffice and downloaded and installed the latest one 3.6.2 and installed that one. That seems to have fixed the problem. :-) I did also earlier uninstall all versions of MS Visual C++ redistributable, and then reinstall the Visual C 2008 C++ 64 version, but that alone did not make any difference, as expected, if the error was not really related to that msvcr90.dll.


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