Re: [libreoffice-users] Libre office using MSVCR90.dll cause Explorer to crash?

On 10/11/2012 12:53 AM, Carl von Bell wrote:
> On 10/10/2012 2:10 PM, Jay Lozier wrote:
> > On 10/10/2012 01:13 AM, Carl von Bell wrote:
> > > On 10/10/2012 12:06 AM, Jay Lozier wrote:
> > > > On 10/09/2012 09:02 AM, Carl von Bell wrote:
> > > > > Friends
> > > > >
> > > > > I got this really strange problem affecting Windows Explorer. I
> > > > > noticed that it started happening after I installed a data managing
> > > > > program called FieldWorks and started exporting interlinearized files
> > > > > into LibreOffice .odt format from within that program. I store my
> > > > > LibreOffice files that FieldWorks outputs in one folder (there are
> > > > > other files there too). Sometimes several times in a row if I open
> > > > > that folder in Windows Explorer then the Windows Explorer crashes and
> > > > > I get the error below. Sometimes there is no way to get to the files,
> > > > > except rebooting the system! Otherwise I cannot open the folder to
> > > > > get
> > > > > to the files. :-(
> > > > > The funny thing is that I do not even need to click on any of the
> > > > > .odt
> > > > > files and still the Explorer crashes. And sometimes I can work for
> > > > > hours and there is no problem.
> > > > >
> > > > > Another person who also has the same setup, but Win 7, experience
> > > > > similar things. It is very annoying.
> > > > >
> > > > > Here is the error message I get. I am not sure if my friend gets
> > > > > exact
> > > > > the same error but the behaviour is similar.
> > > > >
> > > > > Windows Explorer has stopped working.
> > > > > Windows can check online....
> > > > > Check online ...
> > > > > Restart the program
> > > > >
> > > > > Then view problems details.
> > > > >
> > > > > If you click the View problem details then do you see something like
> > > > > this>
> > > > > Problem signature:
> > > > >    Problem Event Name:    BEX64
> > > > >    Application Name:    Explorer.EXE
> > > > >    Application Version:    6.0.6002.18005
> > > > >    Application Timestamp:    49e02a1e
> > > > >    Fault Module Name:    MSVCR90.dll
> > > > >    Fault Module Version:    9.0.30729.6161
> > > > >    Fault Module Timestamp:    4dace4e7
> > > > >    Exception Offset:    00000000000552d4
> > > > >    Exception Code:    c0000417
> > > > >    Exception Data:    0000000000000000
> > > > >    OS Version:    6.0.6002.2.2.0.256.6
> > > > >    Locale ID:    1033
> > > > >    Additional Information 1:    46e0
> > > > >    Additional Information 2:    4ce498f1e2ebb3719af008d4ef97bedc
> > > > >    Additional Information 3:    7d05
> > > > >    Additional Information 4:    729ac305dabb24e28fbe99019ecbbab7
> > > > >
> > > > > Read our privacy statement:
> > > > >    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
> > > > >
> > > > > I know it is possible that it has nothing to do with LibreOffice at
> > > > > all, but I need to try to start somewhere in resolving the possible
> > > > > cause. So I wonder does the LibreOffice use the MSVCR90.dll file or
> > > > > not? If it does, then is there something I could try to do so that
> > > > > this would not happen again?
> > > > >
> > > > > Wiindows Vista Pro 64Bit
> > > > > LibreOffice 3.5.2
> > > > >
> > > > > Thanks a lot,
> > > > > Calle
> > > > Calle,
> > > >
> > > > According to this link
> > > > http://www.processlibrary.com/directory/files/msvcr90/420990/#.UHRJ1OnA-a4
> > > >
> > > > MSVCR90.dll is part of Visual Studio 2005. I doubt LO uses this
> > > > library.
> > > > My guess is that you have corrupted file.
> > > Thanks, Jay
> > >
> > > I uninstalled all instances of Visual Studio and rebooted. But the
> > > problem persists.
> > >
> > > I searched the web for a solution, but did not find anything that
> > > helped.
> > > This link>
> > > http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/f4b38404-8e09-4805-a877-fb342843ba13
> > >
> > > is talking about the exact same problem, and they also use LibreOffice
> > > on a Windows 7 64 bit machine. I use Vista 64 bit and have the same
> > > issue, as have my friend who just recently started using LibreOffice.
> > > We never experienced this before installing LibreOffice.
> > > The reply to the report in the link above suggests that it is a
> > > LibreOffice problem. I tried the free program they suggested,
> > > ShellExView, but it did not find the MSVCR90.dll.
> > >
> > > We are trying to finish a project here where we rely on LibreOffice,
> > > so it would be really good to be able to get this solved.
> > >
> > > Thanks
> > > Calle
> > Calle
> >
> > Try this link for more information:
> > http://superuser.com/questions/351609/how-can-i-fix-a-missing-msvcr90-dll-file-error.
> >
> > It suggests reinstalling the vb runtime
>
> Thanks, Jay
>
> I read the web page you mentioned, and this is what I did. I searched
> for any Visual C++ packages installed on my Vista 64 bit system, and
> uninstalled them all, and rebooted. Then it seemed that the problem
> had gone away, but alas, after a while I exported from the FieldWorks
> program into LibreOffice, and saved the .odt file onto the Desktop.
> And there we go again, the same Windows Explorer crash with
> MSVCR90.dll as faulting came up again!
>
> Ok, so I thought that I search for all instances of MSVCR90.dll on my
> system and found one instance left, this one:
> C:\Users\myusername\AppData\Roaming\LibreOffice\3\user\uno_packages\cache\uno_packages\B7E0.tmp_\oracle-pdfimport.oxt
>
> The version was Version 9.021022.8
>
> So, I deleted this one and my system was completely free of that .dll.
> But then I did again what I did above (Exporting to .odt) and the
> error came up again! Even without any MSVCR90.dll whatsoever on my
> system.  Fault Module Name: MSVCR90.dll. The version is even the same,
> ie Fault Module Version: 9.0.30729.6161
>
> So it seems that at least some part of LibreOffice uses that same
> .dll, but the version was not the same as the error implies. So I do
> not know what could be the problem and whom to write to try to fix
> this. It is really annoying and also affecting more than one computer
> now. And we have this project that needs to be finished soon which
> uses both the programs (FLeX and LO).
>
> So, if you have more good ideas, please let me know.
> Yours,
> Calle2012
Unfortunately, I use Linux so its difficult for me to check what is
happening.

One trick that often works is to rename your LO user folder and restart
LO. LO will generate a new default folder and you can copy back all your
settings into the new one.

-- 
Jay Lozier
jslozier@gmail.com


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