Re: [libreoffice-users] Libre office using MSVCR90.dll cause Explorer to crash?

On 10/10/2012 2:10 PM, Jay Lozier wrote:
> On 10/10/2012 01:13 AM, Carl von Bell wrote:
> > On 10/10/2012 12:06 AM, Jay Lozier wrote:
> > > On 10/09/2012 09:02 AM, Carl von Bell wrote:
> > > > Friends
> > > >
> > > > I got this really strange problem affecting Windows Explorer. I
> > > > noticed that it started happening after I installed a data managing
> > > > program called FieldWorks and started exporting interlinearized files
> > > > into LibreOffice .odt format from within that program. I store my
> > > > LibreOffice files that FieldWorks outputs in one folder (there are
> > > > other files there too). Sometimes several times in a row if I open
> > > > that folder in Windows Explorer then the Windows Explorer crashes and
> > > > I get the error below. Sometimes there is no way to get to the files,
> > > > except rebooting the system! Otherwise I cannot open the folder to get
> > > > to the files. :-(
> > > > The funny thing is that I do not even need to click on any of the .odt
> > > > files and still the Explorer crashes. And sometimes I can work for
> > > > hours and there is no problem.
> > > >
> > > > Another person who also has the same setup, but Win 7, experience
> > > > similar things. It is very annoying.
> > > >
> > > > Here is the error message I get. I am not sure if my friend gets exact
> > > > the same error but the behaviour is similar.
> > > >
> > > > Windows Explorer has stopped working.
> > > > Windows can check online....
> > > > Check online ...
> > > > Restart the program
> > > >
> > > > Then view problems details.
> > > >
> > > > If you click the View problem details then do you see something like
> > > > this>
> > > > Problem signature:
> > > >    Problem Event Name:    BEX64
> > > >    Application Name:    Explorer.EXE
> > > >    Application Version:    6.0.6002.18005
> > > >    Application Timestamp:    49e02a1e
> > > >    Fault Module Name:    MSVCR90.dll
> > > >    Fault Module Version:    9.0.30729.6161
> > > >    Fault Module Timestamp:    4dace4e7
> > > >    Exception Offset:    00000000000552d4
> > > >    Exception Code:    c0000417
> > > >    Exception Data:    0000000000000000
> > > >    OS Version:    6.0.6002.2.2.0.256.6
> > > >    Locale ID:    1033
> > > >    Additional Information 1:    46e0
> > > >    Additional Information 2:    4ce498f1e2ebb3719af008d4ef97bedc
> > > >    Additional Information 3:    7d05
> > > >    Additional Information 4:    729ac305dabb24e28fbe99019ecbbab7
> > > >
> > > > Read our privacy statement:
> > > >    http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
> > > >
> > > > I know it is possible that it has nothing to do with LibreOffice at
> > > > all, but I need to try to start somewhere in resolving the possible
> > > > cause. So I wonder does the LibreOffice use the MSVCR90.dll file or
> > > > not? If it does, then is there something I could try to do so that
> > > > this would not happen again?
> > > >
> > > > Wiindows Vista Pro 64Bit
> > > > LibreOffice 3.5.2
> > > >
> > > > Thanks a lot,
> > > > Calle
> > > Calle,
> > >
> > > According to this link
> > > http://www.processlibrary.com/directory/files/msvcr90/420990/#.UHRJ1OnA-a4
> > > MSVCR90.dll is part of Visual Studio 2005. I doubt LO uses this library.
> > > My guess is that you have corrupted file.
> > Thanks, Jay
> >
> > I uninstalled all instances of Visual Studio and rebooted. But the
> > problem persists.
> >
> > I searched the web for a solution, but did not find anything that helped.
> > This link>
> > http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/f4b38404-8e09-4805-a877-fb342843ba13
> > is talking about the exact same problem, and they also use LibreOffice
> > on a Windows 7 64 bit machine. I use Vista 64 bit and have the same
> > issue, as have my friend who just recently started using LibreOffice.
> > We never experienced this before installing LibreOffice.
> > The reply to the report in the link above suggests that it is a
> > LibreOffice problem. I tried the free program they suggested,
> > ShellExView, but it did not find the MSVCR90.dll.
> >
> > We are trying to finish a project here where we rely on LibreOffice,
> > so it would be really good to be able to get this solved.
> >
> > Thanks
> > Calle
> Calle
>
> Try this link for more information:
> http://superuser.com/questions/351609/how-can-i-fix-a-missing-msvcr90-dll-file-error.
> It suggests reinstalling the vb runtime

Thanks, Jay

I read the web page you mentioned, and this is what I did. I searched 
for any Visual C++ packages installed on my Vista 64 bit system, and 
uninstalled them all, and rebooted. Then it seemed that the problem had 
gone away, but alas, after a while I exported from the FieldWorks 
program into LibreOffice, and saved the .odt file onto the Desktop. And 
there we go again, the same Windows Explorer crash with MSVCR90.dll as 
faulting came up again!

Ok, so I thought that I search for all instances of MSVCR90.dll on my 
system and found one instance left, this one:
C:\Users\myusername\AppData\Roaming\LibreOffice\3\user\uno_packages\cache\uno_packages\B7E0.tmp_\oracle-pdfimport.oxt
The version was Version 9.021022.8

So, I deleted this one and my system was completely free of that .dll. 
But then I did again what I did above (Exporting to .odt) and the error 
came up again! Even without any MSVCR90.dll whatsoever on my system.  
Fault Module Name: MSVCR90.dll. The version is even the same, ie Fault 
Module Version: 9.0.30729.6161

So it seems that at least some part of LibreOffice uses that same .dll, 
but the version was not the same as the error implies. So I do not know 
what could be the problem and whom to write to try to fix this. It is 
really annoying and also affecting more than one computer now. And we 
have this project that needs to be finished soon which uses both the 
programs (FLeX and LO).

So, if you have more good ideas, please let me know.
Yours,
Calle2012


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