Date: prev next · Thread: first prev next last
2012 Archives by date, by thread · List index


On 2012-06-19 9:20 PM, Jay Lozier <jslozier@gmail.com> wrote:
On 06/19/2012 08:58 PM, Brian Charlton wrote:
Note that the message I am getting refers to LO 3.5 Quickstarter,
but it is not installed at that stage. After removind LO 3.4, I
still got the same message and failure.

I am at a loss.

Try using RevoUninstaller as suggested by Tom. I believe there is a free
version to remove the leftovers from the Windows uninstall. I understand
Windows sometimes leaves stuff behind when using the MS supplied
uninstaller. (I use Linux so I normally do not deal with Windows
specific issues).

The message refers to the Quickstarter, which means there is actually a *running* *process*, so it has nothing to do with straggling leftover files on the filesystem...

Brian - have you checked your running processes? Are you doing this from an Admin account?

CTRL-SHIFT-ESC (brings up the task manager on all versions of windows)

Be sure you are on the 'Processes' tab - look for *any* soffice.exe or soffice.bin processes... if you don't see any, be sure the 'Show processes from all users' is checked (bottom left of task manager window)

If you see any, kill them, then run the installer again and it will work. If you *don't*, then I imagine something is hosed, or you are not doing this from an Admin account.

--
For unsubscribe instructions e-mail to: users+help@global.libreoffice.org
Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/
Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette
List archive: http://listarchives.libreoffice.org/global/users/
All messages sent to this list will be publicly archived and cannot be deleted

Context


Privacy Policy | Impressum (Legal Info) | Copyright information: Unless otherwise specified, all text and images on this website are licensed under the Creative Commons Attribution-Share Alike 3.0 License. This does not include the source code of LibreOffice, which is licensed under the Mozilla Public License (MPLv2). "LibreOffice" and "The Document Foundation" are registered trademarks of their corresponding registered owners or are in actual use as trademarks in one or more countries. Their respective logos and icons are also subject to international copyright laws. Use thereof is explained in our trademark policy.