From: Tom Davies [mailto:email@example.com]
Sent: Tuesday, 17 April 2012 10:35 AM
Subject: Re: [libreoffice-users] Re: Mac OS X 10.4 Check for Updates Glitched
Updates and upgrades are different things although i guess there is some
overlap in the middle.
"Frequent updates and bug fixes are a mark of quality" which is odd really,
when you really think about it. What it means to me is that the program, as
sold to customers, was so broken and easily exploited that it needs a whole
load of extra work to be added later.
Note that the updates for MS Office are almost entirely "Security
updates". There is almost never any mention of updates increasing
functionality nor to add extra features. Similarly for Windows, for Adobe
products, Oracle stuff and so on.
LO and other OpenSource programs tend to be written with security as a top
priority. Over the past year or so there have only been about 2 times when
upgrades have been about solving security issues. Those security issues
were pre-emptive as there didn't appear to be any threats out in the
wild. All the rest of the upgrades have been about adding functionality and
simmering the code down to make it smaller and faster.
MS Office only upgrades once every few years. Four years between 2003
and 2007, then another 3 before 2010. Each install is a major pita. Everything
changes. Compatibility issues with older documents. Several rounds of
updates and reboots. Settings and all that tend to be lost by default.
Installing an OpenSource product is easier as it keeps the old settings and
stuff and still reads old documents the same. If you don't like the newer one
then reinstalling the older one back over the top is easy. Regards from Tom
--- On Tue, 17/4/12, firstname.lastname@example.org
From: email@example.com <firstname.lastname@example.org>
Subject: [libreoffice-users] Re: Mac OS X 10.4 Check for Updates Glitched
To: "Users LibreOffice" <email@example.com>
Date: Tuesday, 17 April, 2012, 0:10
Well thank you Tom. I know beacoup info about release cycles, open vs.
proprietary, and user configs. I seek to help grandmas.
Updates item [is] pointless
When Libre app reports no update to grandma, but I counter-invite to Libre
org's home page news, grandma gets confused. Why does the app say
different than the web site? Microsoft Office update doesn't behave so, nor
Windows Update. The patches listed on Microsoft's web are the patches
one gets in Windows Update. They are in sync.
Updates tend to be minor patches
LibreOffice doesn't have minor updates very often
Frequent updates and bug fixes are a mark of quality. Advising people not to
patch bugs is rather poor advice. Grandma needs a simpler way than full
Minor bugs kill grandmas. I want minor patches. I want the menu to tell
grandma about them.
Release cycles seem aggressive enough.
OpenSource [keeps user] stuff safely away
User prefs aren't relevant. The trouble is getting bugs fixed.
A menu tells grandma no update exists, yet I claim to know better, but my
info just means more work, a re-install. What seems easy to you and me is
very intimidating to grandma esp. when she didn't do the original
install. Some people did not grow up with computers either for age or
poverty or both. So she ignores me, or says "manyana," all merely because
there's no one-two click update. The result is users not keeping LibreOffice
Next they complain if Calc breaks over something that Excel does perfectly
well, only because they lack a "minor" fix. After that, they tell others that
LibreOffice "broke on me doing X, so I went back to Excel" etc.
Thanks very much to the team for all the hard work! Pushing fixes out to
users is a no-brainer, I hope...
http://www.fastmail.fm - Faster than the air-speed velocity of an
unladen european swallow
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