[libreoffice-users] Re: Mac OS X 10.4 Check for Updates Glitched

Well thank you Tom.  I know beacoup info about release cycles, open vs.
proprietary, and user configs.  I seek to help grandmas.

> Updates item [is] pointless

When Libre app reports no update to grandma, but I counter-invite to
Libre org's home page news, grandma gets confused.  Why does the app say
different than the web site?  Microsoft Office update doesn't behave so,
nor Windows Update.  The patches listed on Microsoft's web are the
patces one gets in Windows Update.  They are in sync.

> Updates tend to be minor patches
> LibreOffice doesn't have minor updates very often

Frequent updates and bug fixes are a mark of quality.  Advising people
not to patch bugs is rather poor advice.  Grandma needs a simpler way
than full reinstall.

Minor bugs kill grandmas.  I want minor patches.  I want the menu to
tell grandma about them.

Release cycles seem aggressive enough.
http://en.wikipedia.org/wiki/LibreOffice#Release_schedule

> OpenSource [keeps user] stuff safely away

User prefs aren't relevant.  The trouble is getting bugs fixed.

A menu tells grandma no update exists, yet I claim to know better, but
my info just means more work, a re-install.  What seems easy to you and
me is very intimidating to grandma esp. when she didn't do the original
install.  Some people did not grow up with computers either for age or
poverty or both.  So she ignores me, or says "manyana," all merely
because there's no one-two click update.  The result is users not
keeping LibreOffice bug-patched.

Next they complain if Calc breaks over something that Excel does
perfectly well, only because they lack a "minor" fix.  After that, they
tell others that LibreOffice "broke on me doing X, so I went back to
Excel" etc.

Thanks very much to the team for all the hard work!  Pushing fixes out
to users is a no-brainer, I hope...

-- 
http://www.fastmail.fm - Faster than the air-speed velocity of an
                          unladen european swallow


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