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No, no help from the lists I'm afraid. I entered it as a bug 48514

It's a bit of a pain as all our big printers are Ricoh. Every other application get's right :-( There has to be some way to tell LO - It must be getting it's
information from the system somehow. LO can't possible have a database
of every printer out there. Why does it get it wrong  ? ! grrr

best wishes


On 12/04/12 18:00, Tom Davies wrote:
Hi :)
Did the list manage to solve this problem?  Has a bug-report been filed?  Is it a long running and 
well known issue?
Regards from
Tom :)

--- On Thu, 5/4/12, Malcolm Moore<>  wrote:

From: Malcolm Moore<>
Subject: [libreoffice-users] Printer Dialogs
Date: Thursday, 5 April, 2012, 14:59

I wonder if I could revisit this issue again.

I have been experimenting a bit more and
LibreOffice doesn't show all the options
the printer has available.

For example:- ( With LO 3.5.n and openSuse 12.1)
In the system printer dialog my Ricoh MPC 5000
has 4 trays and a bypass. In LO it only show the 4 trays

Also it has paper types of Thick, Thick2 and Thick3 for
different weights of paper. The LO dialog only has Thick
which is a bit of a problem as some types of iron on
paper we use has to go through the printer at Thick 2 or
Thick 3

If I use something like Gimp or Chrome and print a page it shows all
the options ( 21 types of paper and 5 trays  ) LO only shows
13 types of paper and 4 trays.

Where is LO getting it's information from and why is it wrong
on some printers? ( our old HP 4250's are correct but they are
pretty simple souls at the best of times ) Also, is there some
way to tell LO to get it's information from the system?

Many thanks



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