I wonder if I could revisit this issue again. I have been experimenting a bit more and LibreOffice doesn't show all the options the printer has available. For example:- ( With LO 3.5.n and openSuse 12.1) In the system printer dialog my Ricoh MPC 5000 has 4 trays and a bypass. In LO it only show the 4 trays Also it has paper types of Thick, Thick2 and Thick3 for different weights of paper. The LO dialog only has Thick which is a bit of a problem as some types of iron on paper we use has to go through the printer at Thick 2 or Thick 3 If I use something like Gimp or Chrome and print a page it shows all the options ( 21 types of paper and 5 trays ) LO only shows 13 types of paper and 4 trays. Where is LO getting it's information from and why is it wrong on some printers? ( our old HP 4250's are correct but they are pretty simple souls at the best of times ) Also, is there some way to tell LO to get it's information from the system? Many thanks Mal -- For unsubscribe instructions e-mail to: users+help@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/users/ All messages sent to this list will be publicly archived and cannot be deleted