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Hi :)
So you seem to be saying a true IT Professional should 
1.  make sure guidelines make no sense and are the opposite to the way everyone else works
2.  Ignore users requirements
3.  Blame the user for not following "guidelines" as though they were rules.  

Obviously although the word "guidelines" is used people must adhere to them as though they were 
strict "rules".  The word "guidelines" is used in order to fool people into thinking they have a 
choice.  In fact there are other rules that are not even written up in the guidelines specifically 
in order to make people unable to follow the hidden rules.  In turn that means people will be 
routinely berated publicly for not following the rules.  

So when people first arrive at the list in order to ask for help they are not allowed to actually 
ask for the help they need until the have read the unwritten rules and changed their systems in 
order to follow your rules.  Then they can ask the question but if there is any slight variation, 
if they are unable to give you all the information you expect them to give, then again you will be 
there ready to berate and intimidate them.  

Now maybe you don't realise what you are doing, maybe you enjoy intimidating people and making them 
feel they dare not ask any questions.

All that is exactly why i wanted to move away from Microsoft in the first place and i have never 
seen yoru intolerant attitude anywhere else in the entire rest of the OpenSource community.  It 
only seems to be in LibreOffice where that attitude prevails and even then it's only the "Uses" 
list.  The other lists are far more welcoming to newcomers.  Which is odd really.  It should surely 
be this list that is more welcoming to newcomers and their various different ways of working.  Yes, 
we do need helpers but not ones that drive newcomers away and put people off continuing to use 

So, i think the guidelines should really be treated as being no more than guidelines, certainly not 
be treated as rules.  Also i think the guidelines should be changed to conform with what newcomers 
are more familiar with.  It should be easier for people with strong technical skills to adapt to 
the newcomers instead of expecting all newcomers to adapt to a weird way they have never seen 

Regards from
Tom :)

--- On Thu, 23/2/12, Tanstaafl <> wrote:

From: Tanstaafl <>
Subject: Re: [libreoffice-users] Re: Top posting
Date: Thursday, 23 February, 2012, 13:35

On 2012-02-22 8:53 PM, Marc Grober <> wrote:
So what is the polite way to tell someone that one is going to
continue top posting as one may feel appropriate as one may have done
as an IT professional for the past 40 years and that if that upsets
them they should seek professional assistance?

A true IT Professional respects rules/guidelines established by the support mediums they frequent - 
anything else is pure and simple arrogance and disrespect.

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