[libreoffice-users] Unable to install LibreOffice 3.4.3

I am unable to install LibreOffice version 3.4.3.

Below is the procedure I have taken to install 3.4.3 and the problems I have
encounted.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

1.   Download LibreOffice from www.libreoffice.org/download/
The file is called LibO_3.4.3_Win_x86_install_multi.exe
(this is the multilanguage installer for English)

2.   When you double click the file it will expand the files in a folder
usually placed on the desktop. It is better not to change the position
of this folder.

3.   At the end of the decompression, the install procedure starts with
"Welcome to the guided LibreOffice 3.4 installation" (words might be
slightly different, as I see the windows in Italian because I have an
Italian Windows system).

4.   The next window asks to insert your name and organization.

5.   The next window you can choose from "Default" and "Customized" install
 (I always choose "Customized").

6.   The next window allows me to choose the components: I install all
LibreOffice modules, while I choose inside "Optional Components" the
dictionaries and the extensions I want to install. I usually do not
install any of the Additional Languages.

7.   The next window allows to set LibreOffice as the default application
for
MS Office files.

8.   The next windows starts the installation procedure proper.

9.   At the end, you can delete the folder on the desktop with the install
files, as they are not necessary.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Steps 1 and 2 accomplished without any problem.

Step 3 -- When I click on the .exe file I am offered a folder located on the
desktop
into which the .exe file will be expanded prior to the installation
proceeding.
 
I am also offered the opportunity to change that location and name of the
folder
if I want to.
This is where problems begin to happen --
~~~~~~~~~~~~~~~~~~~~~
If I change the location or folder name into which the .exe file expands --
then This is what happens --

At the end of the decompression, the install procedure starts with a very
quick
installation of
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
and then immediately drops down to step 8 and proceeds to install
LibreOffice.

When the installation progress bar gets to the end, ie the installation is
finished,
then a window appears with the following information --

Error 1719
The window Installer service could not be
accessed. This can occur if the windows
Installer is not correctly installed. Contact
your Support personnel for assistance

The window disappears and there is no evidence of LibreOffice being
installed.
~~~~~~~~~~~~~~~~~~~~~~
If I accept the offered location into which the .exe file expands --
then This is what happens --

 At the end of the decompression, the install procedure starts with a very
quick
installation of
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
and then proceeds to step through steps 3, 4, 5, 6, 7, and  8, where I can
make all the selections I want
as described above, and the installation proceeds.

When the installation progress bar gets to the end, ie the installation is
finished,
then a window appears with the following information --

Error 1719
The window Installer service could not be
accessed. This can occur if the windows
Installer is not correctly installed. Contact
your Support personnel for assistance

The window disappears and there is no evidence of LibreOffice being
installed.
~~~~~~~~~~~~~~~~~~~~~~

I then went back and tried to install LibreOffice again, using the offered
folder location.

 At the end of the decompression, the install of
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
begins and then a window appears and tells me that LibreOffice installation
is suspended
and would I like to uninstall it.

I click "yes" and  Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 
is uninstalled
and then reinstalled.

Then steps 3 through 8 as before ending with the same Error message 1719 as
before.
~~~~~~~~~~~~~~~~~~~~~~
Ar this point I saw that I was going around in circles and achieving nothing
so I resorted
to a previous OS Image (I use Macrium Reflect on a monthly basis) to remove
all traces 
of LibreOffice until the problems are fixed.

I have installed the Official LibreOffice Portable onto a memory stick and
it works
well, but slow, so I presume that the installer program is at fault.

I have Installed other programs on Windows 7 64bit Home premium without any
problems 
so I am reluctant to suspect that the OS is at fault.

I do not know where to report this as a bug. (Two bugs in fact) 

I have gone back to using OpenOffice version 3.3.0 until this problem can be
fixed.

Searching Google for "error 1719" gives a lot of reading but no answers not
even from MS sites.

Can anyone help please.

~~~
Maurice Helwig
~~~




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