Re: [libreoffice-users] Unable to install LibreOffice 3.4.3

Hi :)
http://www.sevenforums.com/drivers/60028-windows-installer-error-1719-a.html

I am never completely confident about Windows forums but there seem to be quite a few positive 
responses to the early answers given in that one.

My gut feeling was to update the OS from the microsoft.com website and make sure the installer got 
reinstalled or upgraded but i haven't used Win7 much and never had to fix it yet.
Regards from
Tom :)

--- On Sat, 5/11/11, Maurice Helwig <maurice_helwig@internode.on.net> wrote:

> From: Maurice Helwig <maurice_helwig@internode.on.net>
> Subject: [libreoffice-users] Unable to install LibreOffice 3.4.3
> To: users@global.libreoffice.org
> Date: Saturday, 5 November, 2011, 8:51
> I am unable to install LibreOffice
> version 3.4.3.
>
> Below is the procedure I have taken to install 3.4.3 and
> the problems I have
> encounted.
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> 1.   Download LibreOffice from
> www.libreoffice.org/download/
> The file is called LibO_3.4.3_Win_x86_install_multi.exe
> (this is the multilanguage installer for English)
>
> 2.   When you double click the file it will
> expand the files in a folder
> usually placed on the desktop. It is better not to change
> the position
> of this folder.
>
> 3.   At the end of the decompression, the
> install procedure starts with
> "Welcome to the guided LibreOffice 3.4 installation" (words
> might be
> slightly different, as I see the windows in Italian because
> I have an
> Italian Windows system).
>
> 4.   The next window asks to insert your
> name and organization.
>
> 5.   The next window you can choose from
> "Default" and "Customized" install
>  (I always choose "Customized").
>
> 6.   The next window allows me to choose the
> components: I install all
> LibreOffice modules, while I choose inside "Optional
> Components" the
> dictionaries and the extensions I want to install. I
> usually do not
> install any of the Additional Languages.
>
> 7.   The next window allows to set
> LibreOffice as the default application
> for
> MS Office files.
>
> 8.   The next windows starts the
> installation procedure proper.
>
> 9.   At the end, you can delete the folder
> on the desktop with the install
> files, as they are not necessary.
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> Steps 1 and 2 accomplished without any problem.
>
> Step 3 -- When I click on the .exe file I am offered a
> folder located on the
> desktop
> into which the .exe file will be expanded prior to the
> installation
> proceeding.
>  
> I am also offered the opportunity to change that location
> and name of the
> folder
> if I want to.
> This is where problems begin to happen --
> ~~~~~~~~~~~~~~~~~~~~~
> If I change the location or folder name into which the .exe
> file expands --
> then This is what happens --
>
> At the end of the decompression, the install procedure
> starts with a very
> quick
> installation of
> Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
> and then immediately drops down to step 8 and proceeds to
> install
> LibreOffice.
>
> When the installation progress bar gets to the end, ie the
> installation is
> finished,
> then a window appears with the following information --
>
> Error 1719
> The window Installer service could not be
> accessed. This can occur if the windows
> Installer is not correctly installed. Contact
> your Support personnel for assistance
>
> The window disappears and there is no evidence of
> LibreOffice being
> installed.
> ~~~~~~~~~~~~~~~~~~~~~~
> If I accept the offered location into which the .exe file
> expands --
> then This is what happens --
>
>  At the end of the decompression, the install procedure
> starts with a very
> quick
> installation of
> Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
> and then proceeds to step through steps 3, 4, 5, 6, 7,
> and  8, where I can
> make all the selections I want
> as described above, and the installation proceeds.
>
> When the installation progress bar gets to the end, ie the
> installation is
> finished,
> then a window appears with the following information --
>
> Error 1719
> The window Installer service could not be
> accessed. This can occur if the windows
> Installer is not correctly installed. Contact
> your Support personnel for assistance
>
> The window disappears and there is no evidence of
> LibreOffice being
> installed.
> ~~~~~~~~~~~~~~~~~~~~~~
>
> I then went back and tried to install LibreOffice again,
> using the offered
> folder location.
>
>  At the end of the decompression, the install of
> Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
> begins and then a window appears and tells me that
> LibreOffice installation
> is suspended
> and would I like to uninstall it.
>
> I click "yes" and  Microsoft Visual C++ 2008
> Redistributable - x64 9.0.21022 
> is uninstalled
> and then reinstalled.
>
> Then steps 3 through 8 as before ending with the same Error
> message 1719 as
> before.
> ~~~~~~~~~~~~~~~~~~~~~~
> Ar this point I saw that I was going around in circles and
> achieving nothing
> so I resorted
> to a previous OS Image (I use Macrium Reflect on a monthly
> basis) to remove
> all traces 
> of LibreOffice until the problems are fixed.
>
> I have installed the Official LibreOffice Portable onto a
> memory stick and
> it works
> well, but slow, so I presume that the installer program is
> at fault.
>
> I have Installed other programs on Windows 7 64bit Home
> premium without any
> problems 
> so I am reluctant to suspect that the OS is at fault.
>
> I do not know where to report this as a bug. (Two bugs in
> fact) 
>
> I have gone back to using OpenOffice version 3.3.0 until
> this problem can be
> fixed.
>
> Searching Google for "error 1719" gives a lot of reading
> but no answers not
> even from MS sites.
>
> Can anyone help please.
>
> ~~~
> Maurice Helwig
> ~~~
>
>
>
>
> --
> View this message in context: 
> http://nabble.documentfoundation.org/Unable-to-install-LibreOffice-3-4-3-tp3482193p3482193.html
> Sent from the Users mailing list archive at Nabble.com.
>
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